Hernals Vacations from $1,364

Very nice and quiet place. Sauna experience great, renovated rooms, water and refreshments during the day. Friendly staff

Our stay at Almanac Palais Vienna was underwhelming given the premium pricing. While the room was large, it felt dated and lacked basic amenities like an iron and ironing board. The view was uninspiring,just another building wall. The lobby is set up in a strange way, making the entrance feel uninviting and disorganized. No one greeted us or offered help with our luggage,we had to walk in and ask for assistance ourselves. Valet parking is available but doesn't come with the level of service you'd expect at this price point. We extended our stay by an extra night, and only after breakfast were we informed that it was included,clear communication was lacking. The hotel’s best feature is its excellent location, but aside from that, we found it to be overpriced and not a good value for the money.

There are some important things to know about this hotel. For better or for worse, it is located in a touristy mall area. It has lots of shops, but also lots of people crammed outside your hotel. You will NOT hear crowd noise from your room. The hotel boasts to house two high-class restaurants, that you will need to have formal attire to dine in. I got room service from one and was not impressed. They have a dessert/bakery bar downstairs. They make them for tourists. Honestly it makes it smelly—I never had the baked dessert. The hotel offers a driver to pick you up from the airport!! Do this! It is a long way. Past the mall area, you are a short walk from all major attractions. The Cathedral they advertise to be right outside the hotel... It’s hundreds of years old. The exterior is cool—but the inside is dank, and you could pass on this one..I would stay in the hotel again—but I was initially overwhelmed by crowds (which you get used to), cathedral has a dud interior—but you can walk to other attractions and restaurants 5-10 minutes tops, or right outside the door. I would recommend this hotel to others with caveats.

Staff, room and foods were fantastic! Staff were friendly and always made sure that we had everything we needed.

Overall mixed opinion. Great location, lovely staff and comfortable bed, room blinds, bathroom. However the room temperature in the heat is untenable and impossible to sleep comfortably, I accept there is nothing that can be done, but that would put me off staying in future. I have concerns about the number of people using just two elevators, not only for how long it takes to use them, but also the transmission of viruses and how regularly those lifts and other reception area touch points are cleaned. On my penultimate day I became sick with a flu virus, and noticed a number of guests and a member of staff displaying similar symptoms. There was also a lot of dust in our room, cleanliness could definitely be improved.