“On the website it says Pet fee waa EUR12 but when we checked in they demanded EUR18 which is too much for a roadside motel. At this point, we had no choice but to check in. Even 4 star hotels do not charge this much. I would not stay again for this reason.”
“Codes were received in advance for a late check in but the receptionist was still on duty when I arrived around 2030. Everything was fine with the hotel but just to be wary....
On Google maps it stated breakfast included, some breakfast menus had prices listed and some didn't.
Thankfully it wasn't a help yourself buffet otherwise I'd paid €15 for a small fixed choice breakfast.”
“Detrimental experience.
Let me be factual:
1. Rude, discourteous receptionist. I was accused of trying to smuggle in a pet from my car. I told receptionist >5x that I don!t have a pet, whereas he said he saw a pet cage in my car. I was then threatend that I will be fined 1500 € if it turns out I brought in a pet.
2. Room #9:
- No towel rack or hook to hang up the wet towels
- thin walls so you overhere whats happening next room
- broken shower sliding door
- the bed sheet is smaller then……
“The property was conveniently located near the in old town Krems. There was nothing nearby in terms of restaurants, but there was a market, not too far away. We made dinner there two nights. I do miss having someone at the reception to greet me and answer my questions.”