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Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Guest reviews

4.2/5 Very Good
62 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationSaigon Square3 min walk
Popular LocationBen Thanh Market4 min walk
Popular LocationMuseum of Ho Chi Minh City4 min walk
AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)22 min drive

Choose dates to view prices

  • Standard Double Room (No Window)

    Room amenities

    • 193 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room (No Window)
  • Superior Triple Room (Window)

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More detailsSuperior Triple Room (Window)
  • Deluxe Double Room (Window)

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room (Window)
  • Deluxe Twin Room (Window)

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room (Window)
  • Junior Suite

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 Twin Bed and 1 Queen Bed
    More detailsJunior Suite
  • Standard Triple Room (No Window)

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsStandard Triple Room (No Window)
  • Superior Double Room (Window)

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room (Window)

About this area

Ho Chi Minh City

Located in Ho Chi Minh City's District 1 neighborhood, Cititel Ben Thanh Hotel is in the city center and near the airport. Ho Chi Minh City Museum of Fine Arts and Opera House are cultural highlights, and travelers looking to shop may want to visit Ben Thanh Market and Saigon Square. Saigon Zoo and Botanic Garden and Dam Sen Water Park are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Visit our Ho Chi Minh City travel guide
Map
Popular Location

What's nearby

  • Saigon Square - 3 min walk
  • Ben Thanh Market - 4 min walk
  • Museum of Ho Chi Minh City - 4 min walk
  • Ho Chi Minh City Hall - 5 min walk
  • Ho Chi Minh City Hall Square - 6 min walk

Getting around

  • Saigon Railway Station - 12 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 22 min drive

Restaurants

  • Thien Xuan Restaurant — 1 min walk

About this property

Cititel Ben Thanh Hotel

3-star Ho Chi Minh City hotel in District 1, walk to Saigon Square
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. All 65 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.
Cititel Ben Thanh Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center
  • Computer station

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property will be closed from July 14 2020 to December 31 2020 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for VND 352500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 530000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 352500 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Thien Xuan
Thien Xuan
Thien Xuan Ho Chi Minh City
Thien Xuan Hotel
Thien Xuan Hotel Ho Chi Minh City
Xuan Hotel
Xuan Thien
Cititel Ben Thanh
Hotel Cititel Ben Thanh Hotel Ho Chi Minh City
Ho Chi Minh City Cititel Ben Thanh Hotel Hotel
Hotel Cititel Ben Thanh Hotel
Cititel Ben Thanh Hotel Ho Chi Minh City
Thien Xuan Hotel
Cititel Hotel
Cititel
Cititel Ben Thanh Hotel Hotel
Cititel Ben Thanh Hotel Ho Chi Minh City
Cititel Ben Thanh Hotel Hotel Ho Chi Minh City

Frequently asked questions

Can I cancel my reservation for free at Cititel Ben Thanh Hotel and receive a full refund?
Yes, Cititel Ben Thanh Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Ben Thanh Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Cititel Ben Thanh Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cititel Ben Thanh Hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Does Cititel Ben Thanh Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 530000 per vehicle, roundtrip, applies.
Where is this property located?
Located in District 1, this hotel is within a 5-minute walk of Saigon Square and Ben Thanh Market. Ho Chi Minh City Museum of Fine Arts and Opera House are also within 10 minutes.

Guest reviews

Overall score and ratings for Cititel Ben Thanh Hotel

4.2
Very Good
5 - Excellent
23
4 - Good
32
3 - Okay
4
2 - Mediocre
3
1 - Poor
0
4.2
Cleanliness
4.5
Service and Staff
4.0
Amenities
3.8
Property condition

2/5

    Hotel closed for renovation

    The hotel was closed for renovation. No prior information of closure until we showed up at the lobby. We were requested to put up in their sister hotel. 10mins walk from where we want to be. Review is solely for this hotel that was closed despite accepting a booking.

    Stayed 2 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    I did not get I was promised. Moved me to different hotel when I checked in.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff at the property were very professional and helpful. When we trouble turning on the tv they sent someone to the room promptly. Tam (front desk manager) gave us a discount on our room as we had some issues with the air conditioning. The location is great and we could walk to many tourist attractions easily.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean and wonderful. The bathroom is gorgeous . The bed is king size and comfortable . The pillow could be better , it was too soft for support .

    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 10 nights in Feb 2020