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Overview of Sheraton Saigon Hotel & Towers

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Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Sheraton Saigon Hotel & Towers

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBen Thanh Market13 min walk
    Popular LocationPham Ngu Lao Backpacker Area19 min walk
    Popular LocationBui Vien Walking Street19 min walk
    AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)21 min drive

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About this area

Ho Chi Minh City

Located in Ho Chi Minh City's District 1 neighborhood, Sheraton Saigon Hotel & Towers is in the city center and near the airport. Opera House and War Remnants Museum are cultural highlights, and some of the area's notable landmarks include Nguyen Hue Walking Street and Notre Dame Square. Don't miss out on a visit to Saigon Zoo and Botanic Garden. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Nguyen Hue Walking Street - 1 min walk
  • Opera House - 2 min walk
  • Ben Thanh Market - 13 min walk
  • Pham Ngu Lao Backpacker Area - 19 min walk
  • Bui Vien Walking Street - 19 min walk

Getting around

  • Saigon Railway Station - 13 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 21 min drive

Restaurants

  • Saigon Cafe — 1 min walk
  • Li Bai Chinese Restaurant — 1 min walk
  • The Racha Room — 3 min walk
  • Saffron — 3 min walk
  • Xu — 4 min walk

About this property

Sheraton Saigon Hotel & Towers

Luxury Ho Chi Minh City hotel in District 1, walk to Opera House
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and 2 coffee shops/cafés. All 485 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and safes. Beds feature down comforters. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Day Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (VND 1250000 per day; includes in/out privileges)
  • Valet parking on site (VND 750000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 560000 for adults and VND 280000 for children
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean
  • Vietnamese

Business services

  • Business center
  • Computer station
  • Conference center (26910 square feet of space)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 1155000
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 560000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 1250000 per day (in/out privileges)
  • Valet parking fee: VND 750000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Sheraton Saigon
Saigon Sheraton
Saigon Sheraton Hotel
Saigon Towers
Sheraton Saigon
Sheraton Saigon Hotel
Sheraton Saigon Hotel & Towers
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Towers
Sheraton Saigon Hotel Towers Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Ho Chi Minh City
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel Towers
Sheraton Saigon Towers Ho Chi Minh City
Sheraton Saigon & Towers
Sheraton Saigon Hotel & Towers Hotel
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Hotel & Towers Hotel Ho Chi Minh City

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 213 out of 397 reviews
5 - Excellent 54%
Rating 4 - Good. 133 out of 397 reviews
4 - Good 34%
Rating 3 - Okay. 30 out of 397 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 397 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 397 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel close to old iconic buildings
perfect central location great chinese Li Bai restaurant all staff members friendly and caring highly recommended ++++
Stayed 4 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose Here
Wow! Great service and an amazing corner room with a superb view! We were celebrating our anniversary and they set up the room with flowers to surprise us. Hotel is in a great location too.
Stayed 2 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!
Service was great. Good location. Clean and very organize. Check in and out was super easy. Always someone there to help with everything, don’t even need to ask.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
Great location. Clean and spacious rooms. Would happily return.
Stayed 4 nights in Dec 2019