Sheraton Saigon Hotel & Towers

Photo gallery for Sheraton Saigon Hotel & Towers

Lobby
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Sheraton Saigon Hotel & Towers

Sheraton Saigon Hotel & Towers

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
88 Dong Khoi Street, District 1, Ho Chi Minh City

Explore the area

  • Popular LocationBen Thanh Market11 min walk
  • Popular LocationPham Ngu Lao Backpacker Area17 min walk
  • Popular LocationBui Vien Walking Street18 min walk
  • AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)22 min drive

Choose dates to view prices

About this area

Ho Chi Minh City

Sheraton Saigon Hotel & Towers is located in District 1, a neighborhood in Ho Chi Minh City, and is in the entertainment district and near the airport. Opera House and War Remnants Museum are cultural highlights, and some of the area's notable landmarks include Nguyen Hue Walking Street and Notre Dame Square. Traveling with kids? Don't miss Saigon Zoo and Botanic Garden. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Nguyen Hue Walking Street - 1 min walk
  • Opera House - 2 min walk
  • Ben Thanh Market - 11 min walk
  • Pham Ngu Lao Backpacker Area - 17 min walk
  • Bui Vien Walking Street - 18 min walk

Getting around

  • Saigon Railway Station - 15 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 22 min drive

About this property

Sheraton Saigon Hotel & Towers

Family-friendly Ho Chi Minh City hotel in District 1, near Nguyen Hue Walking Street
Along with 3 restaurants, this hotel has a full-service spa and a casino. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and safes. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Day Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 560000 for adults and VND 280000 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Saigon Cafe
  • Li Bai Chinese Restaurant
  • The Lounge
  • Signature Restaurant

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14294 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 9 casino gaming tables
  • 89 casino slot machines
  • Casino (43055 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Renovated entire property - December 2019

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 17 2022 to December 31 2022 (dates subject to change):
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from May 30 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 1000000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 560000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Saigon
Saigon Sheraton
Saigon Sheraton Hotel
Saigon Towers
Sheraton Saigon
Sheraton Saigon Hotel
Sheraton Saigon Hotel & Towers
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Towers
Sheraton Saigon Hotel Towers Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Ho Chi Minh City
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel Towers
Sheraton Saigon Towers Ho Chi Minh City
Sheraton Saigon & Towers
Sheraton Saigon Hotel & Towers Hotel
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Hotel & Towers Hotel Ho Chi Minh City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 230 out of 422 reviews
5 - Excellent 55%
Rating 4 - Good. 137 out of 422 reviews
4 - Good 32%
Rating 3 - Okay. 31 out of 422 reviews
3 - Okay 7%
Rating 2 - Poor. 17 out of 422 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 422 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, concierge and check-in was good, maybe because it is not so busy now, but there is adequate counter space to handle peak hours too. Displeased with housekeeping in the morning. Even with "Do not disturb" on, they would go around at 9am knocking on the door and shouting "laundry", again at around 10am, knocking and shouting "housekeeping". Not good for people planning to sleep in. The best thing is that the on-site casino is giving $100 USD worth of freeplay for guests staying inside Sheraton, just tell them the room number when signing up for the membership card.
Stayed 1 night in May 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Five stars hotel but the front desk agents and the valets is unprofessional without hospitality attitude. The valets are low key discrimination my parents because they didn’t dress up luxurious enough. Very disappointed with the way of the front employees treating my family especially to my parents. We pay 390CAD a night and they gave us unwelcome attitude.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Nice central location near the river on Dong Khoi street.
Stayed 1 night in Mar 2022