Holzappel Vacations from $879

I got there before 3pm, at around 12:15 or 12:30pm, and the staff very nicely told me that unfortunately there weren't any rooms available. However, I waited only 20 minutes, and the front desk immediately told me a room was ready and I was able to put my stuff down before heading over the the Gamescom convention center. The room was spacious and clean, enjoyed my stay there

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

Great room and excellent location!

Zimmer sauber und groß Herr Oussama war sehr nett und professionell

Staff was nice! Location is great. It’s very clean. The only thing is they don’t clean the rooms daily and the shower handle was broken unfortunately. Otherwise it was great. Would stay here again!