“We were so pleased with Hotel Adler. When we first arrived we met a gentleman who was so pleasant. We found out he was a long time friend of the owners. Iy was special to wath the interation between the staff & this gentleman. We were the only giests foe breakfast - bit yiu would not know it due to the wonderful breakfast we were served. Special details were given & we felt like royalty. Yhis is a beautiful place filled with hospitality & kindness. Thank you. ”
“The reservation was cancelled without any notification or prior warning. I arrived at the auto-check-in machine, which informed me that my reservation had been cancelled because I wanted to check in one day later. According to the terms and conditions published on hotels.com, cancelling a reservation is not an explicit consequence of a later check-in. This alone already constitutes a breach of the booking contract.
I would also like to point out that I received no notification whatsoever about……