赫斯特旅游套票 | 赫斯特机票+酒店优惠低至 4 折

Not even sure why we pay for amenities when they can’t even be utilized. Tried to go to the pool and every time it was packed. Only seats available were cabanas and no one is spending that type of money for a neighborhood hotel. Not to mention the pool staff were strict. My young daughter had to empty out her tumbler in front of them and we couldn’t even bring in a small bag of chips for her. Once again, this is a neighborhood hotel, not a rowdy strip hotel so have some respect for the locals that keep you guys surviving. Not to mention upon check in, I had to remind the front desk later that I’m a VIP with benefits. I shouldn’t have to remind them when it’s literally right there in their face. “Upgraded” room wasn’t available, but she ever so kindly (sarcasm) stuck me on the 7th floor instead of the 3rd. Once again, treat your locals with a little respect. She had to see my ID to see that I was local. For the room, my fridge was propped up on 2 wooden boards so it wouldn’t tip it over… still tipped over. Be for real Aliante. You guys have gone down hill.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~