expedia

Photo gallery

Featured Image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.7/5 Exceptional
381 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationBathhouse Row1 min walk
Popular LocationFordyce Bathhouse (Vistor Center)1 min walk
Popular LocationGrand Promenade8 min walk
AirportHot Springs, AR (HOT-Memorial Field)11 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (Large Room)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking (Large Room)
  • Standard Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hot Springs

Located in Hot Springs, The Waters, Ascend Hotel Collection is in the city center. Bathhouse Row is a notable landmark, and the area's natural beauty can be seen at Hot Springs National Park and Ouachita National Forest. Check out an event or a game at Oaklawn Racing & Gaming, and consider making time for Magic Springs and Crystal Falls, a top attraction not to be missed. Our guests love the hotel's central location.
Visit our Hot Springs travel guide
View in a map
Popular Location

What's nearby

  • Bathhouse Row - 1 min walk
  • Fordyce Bathhouse (Vistor Center) - 1 min walk
  • Quapaw Baths - 2 min walk
  • Hot Springs Wax Museum - 2 min walk
  • Grand Promenade - 8 min walk

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 64 min drive

Restaurants

  • Ohio Club - 1 min walk
  • Rolando's Nuevo Latino Restaurante - 4 min walk
  • Maxine's - 5 min walk
  • Belle Arti Italian Ristorante - 6 min walk
  • Butchie's Drive-In - 14 min walk

About this property

The Waters, Ascend Hotel Collection

Hotel with restaurant, walk to Hot Springs National Park
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a meeting room are onsite. All 62 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find premium bedding, free bottled water, and safes.
The Waters, Ascend Hotel Collection offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 15.00 per day

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 000 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Waters Hotel Hot Springs
The Waters, Ascend Collection
The Waters, Ascend Hotel Collection Hotel
The Waters An Ascend Hotel Collection Member
The Waters, Ascend Hotel Collection Hot Springs
The Waters, Ascend Hotel Collection Hotel Hot Springs

Frequently asked questions

Can I cancel my reservation for free at The Waters, Ascend Hotel Collection and receive a full refund?
Yes, The Waters, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Waters, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Waters, Ascend Hotel Collection?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at The Waters, Ascend Hotel Collection on Aug 26, 2020 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for USD 15.00 per day.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at 11 AM.
Where is The Waters, Ascend Hotel Collection located?
Located in the heart of Hot Springs, this hotel is steps from Hot Springs National Park Visitor Center and Bathhouse Row. Hot Springs National Park and Hot Springs Convention Center are also within 15 minutes.

Guest reviews

Overall score and ratings for The Waters, Ascend Hotel Collection

4.7
Exceptional
5 - Excellent
280
4 - Good
83
3 - Okay
13
2 - Mediocre
4
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautifully renovated old hotel. I love that they kept the old charm but modernized other aspects of the hotel. The room was very comfortable and the bed/bedding was heaven to me. Perfect location for exploring downtown Hot Springs. Convenient to many good restaurants, shops, and hiking trails. Would love to stay here again!

Stayed 1 night in Aug 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    The rooms were very clean. COVID had things closed. There was no breakfast in the mornings. Housekeeping couldn’t come in your room. You had to call if you needed fresh towels or anything. The rooftop restaurant and bar was very nice but didn’t have a very good menu. The location was great. A lot of restaurants were closed. Overall it was nice and the staff was very friendly.

    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, updated very nice hotel. Superb staff. Very clean. Great stay.

    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great property in renovated bath house. Great location in central tourist area across from national park headquarters. Staff was helpful and energetic.

    Stayed 1 night in Jul 2020