Hsinchu Art Gallery and Reclamation Hall Tours

Perfect location for anyone coming to visit Taipei. The staff were incredibly friendly and helpful, particularly keeping in touch with the airport for me in regard to my lost luggage. I only had a few points that could be improved. The shower area is not cleaned whilst staying in the room. This led to a build up of slime/algae, and the drain started to smell. The washing and dryers are a good facility to have, however the washing machines do not drain/spin the clothes very well and the dryers take ages to dry. Note that dryer 2 does not work properly. The staff request you remain with your washing whilst it’s cleaning, however the whole process takes around 4 hours for the clothes to wash and fully dry. The door threshold has a big gap (about 1 inch) at the bottom, a slight concern for privacy, noise and light coming through. Again, I just want to highlight how lovey the staff were, especially in letting us check in early! Just a few points that are more for management.

Great, friendly staff. Clean, well modernized room and same for the overall hotel. Very conveniently located right next to the train and the Night Market as well as many good local restaurants. Would certainly book again.

Hotel is dark, located in a small alley, quite scary to walk back alone at night. Room was fine. When I asked how much for 2 hours late check-in, they replied it will be free if I give them 5 star review. Very inappropriate to "buy" your reviews. The lobby staff are not always there, but they are available on wtsapp 24/7. Overall I would say its 7/10 but the buying of 5 star review really puts me off. I wonder whether the scores they have in expedia or Google is accurate. I will not stay there again