Hugo Vacations from $413

Staff went above and beyond to explain the tv to me since I'm not a cable tv user.

Less air freshener….headache inducing. An set of towels would be helpful

Very nice hotel in a very convenient location. Staff were friendly, efficient and knowledgeable. We will be back.

The bartenders/servers at the restaurant were phenomenal specifically Aeden and Anderson, they went above and beyond! I absolutely loved the pool, restaurant and gym and I would recommend that hotel to anyone traveling in the area.

When we arrived, neither the outdoor or indoor pool was open. We were told it would open at 9pm, it did not. This was also two years in a row that the waterpark wasn't open. Opened up the sofa bed- the mattress was so old, there was no support. The springs were sticking out of the mattress- it was not able to be slept on due to it being that uncomfortable. Tried to call the front desk for more towels- followed the instructions on the phone to reach the front desk, but it would not go through. Had to walk down to desk and no one was there. Had to wait 10 minutes for someone to come. I had paid for the room upon booking, but when we checked out, my card was charged a second time. They said they would correct it, but I have not received the refund yet. Perks of the resort- large spacious rooms, fishing options close and convenient- right off dock on property. Linens and towels were clean.