Stay was pleasant unfortunately the air condition unit wasn't working in our room and when we reported it, nothing was done. We were supposedly meant to get a mini heater but no one dropped one off. Also no apology for the inconvenience or compensation. We had booked 2 rooms and just didn't make sense why we paid the same for both rooms even though the facilities weren't the same. Also view from out room was disappointing as I'm assuming building work was happening so it was just a working site. I would've ideally loved the option to change room with a working air con unit, also we arrived at midday and we couldn't check in unless we paid extra ££ even though the room was ready. Overall the hotel was just okay, don't think I'll stay here again though.
Reviewed on Feb 13, 2026