Ibahernando Vacations from $877

Don’t regret staying here but wouldn’t come back, it is super clean tho

This is my second stay and I think in my futures trips to Madrid I will stay here. They upgraded my room and get 20% discount in my final food and beverage bill, as a Gold status. This hotel is very european and classic, conveniently locate between Callao y Gran Via Metro stations. The staff is very nice, professional and helpful. Will stay again.

The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.

We love from the start, all the staf from the door (Roberto was excellent) to the checking and after the checkout, are willing to help. We love the room, hotel, roof top concept with the spectacular view but more than, the well trained staff all are there for help you. Thanks RIU Hotel Plaza Madrid for your spectacular services.

The shower head was broken and it did not drain well. Room service was rather limited.