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"Great hotel! Old-school focused on excellent service and they do deliver it. Room is a nice size. Hotel is very easy to get to from the airports using the limousine bus service. I needed help with transfer from the hotel to the airport and they scheduled a van for us. They have a new laundry area on the 5th floor, which was very useful. "

"Room was nice. Thecstaff was great! Convenient location too "

"AC keep the room cool. Humidifier was provided and clothes fresher. Complimentary items are also provided (lotions and cleansers, face mask, pajamas, razor, teas, hairbrush) as well as a scale to weigh your luggage. Also easy self check in and check out process."

"Great hotel and garden in Tokyo! Beautiful public spaces, large rooms, and a magical garden complement the courteous and cheerful staff who clearly take great pride in where they work. Highly recommend both the Japanese and Western breakfasts. They were great — and there aren’t many options near the hotel. Only suggestion would be to relocate the Sunday brunch. The room that was used during our stay was large and windowless — and felt a little dark compared to the rest of the property."

"Great location, staff is friendly and very helpful."

"Clean room. Not on a busy street so our stay was quiet. Really enjoyed this hotel to others we’ve stayed at."

"Everything "

"Yes the room was very nice and the staff were very friendly and accommodating towards us as foreigners."

"Clean rooms"