Property location was very good, very nice swimming pool, good room size. 'Premier Room'
Reception Staff very irresponsive, called several times to send housekeeping and waited for 40 minutes, called reception for laundry pickup - no one showed up at all, called technician for ac cooling problems, the guy couldn't speak a word in English and left saying "1 minite' and never came back, neither anyone bothered to ask whether it is fixed, when I asked for sending some drinking water, they sent 5 bottles and on checkout gave me a bill of 70 Turkish Lira for water. In Brief very poor response, not so good attitude of staff, parking is -3 level basement, not simple to spiral in, corridor carpets are kind of old and dirty.
Called reception to send porter to collect luggage they said sorry I have nobody here to get your luggage, when I asked for airport transfer car, they said 40Euro plus taxes we will call external car agency, I said ok please call them and book for me, they forgot. when I walked up to reception after 30 mins they said, oh ok I will call now. and someone was complaining there that he had asked few times to send tv technician and noone has shown up. so it was not only me, its like this there.
