“Very nice hotel, staff was great. Our 5 year old got sick and the staff was awesome and got us extra towels for cleaning up from him getting sick. The room was spacious with an upstairs loft area and a downstairs pull out sofa. Location wasn't walkable with the kids to anything in the center, but it was convenient because parking was free and the grocery store was right across the street.”
“Room was ok, not as nice as the other hotel Reina Felicia which we also stayed at earlier in our trip. The room at this hotel was lacking working AC and we told them at 7pm the night arrived. They said they'd come check it in the morning instead of moving us to a new room. Unfortunately, it was super hot and we had a really hard time sleeping. The next day, we complained again and they said they'd check it out and if necessary move us to a new room. We went out for the day and came back. The AC……
“Truly a perfect spot and affordable
For the short duration we were there. Pool was fantastic, staff were helpful. Only bummer was parking was tight, and mostly not available (though the staff were very helpful in steering us to other areas).
Bit dated room, but comfy, slept 4 of us perfectly, and honestly would stay again!”
“Worst staff and experience on a multi-month journey with over a hundred different stays. The staff were rude and uncommunicative. No internet. The place was not adequately equipped. It was 90 degrees inside without a fan in summer and we could not sleep. Beds uncomfortable. The kitchen lacked basics. No dish soap and they require you to clean the dishes?! We had booked four nights with Expedia but realized how bad it was on the first night. The office was closed all day except a couple hours in……
“Accueil très agréable à l'arrivée. La chambre est impeccable et la literie de qualité. La carte pour le repas du soir est un peu chère tout comme le surcoût pour un animal de compagnie 15€ au lieu de 12 sur le site. Le petit déjeuner est très satisfaisant. Je reviendrai avec plaisir dans cet établissement ou j'avais déjà séjourné”
“First pic on expedia is decptive, showing the 5 start luxurious trainstation hotel some 5km further away. 2nd picture shows some beach, which makes no sense high in the mountains. The ppartment needs maintenance, shower handle was broken and the doorknob fell off when we touched it. Located in a one atreet village with one bar. Further surrounding have more to offer, many hiking possibilities and a nice cave to visit one village deeper into Spain. so nice environment but we are now in one……
“I loved my 3 night stay at this hotel. It was so comfortable and cozy, and my small outside balcony overlooking the town was an added plus. The staff were friendly and their food and tourist destinations recommendations were excellent. I thoroughly enjoyed my stay in this special hotel and mountain village in Broto.”
“Hôtel ne valant pas plus que 2 étoiles, ascenseur dysfonctionnant, climatisation en panne et donc nuits suffocantes, mauvaise insonorisation des chambres, piscine non chauffée et transats insuffisants en nombre et nombreux cassés, personnel peu à l'écoute, localisation excentrée par rapport au village d'Ordesa et nécessitant de prendre sa voiture pour aller se garer sur le parking de la ville pour prendre le bus qui est complet quand il passe devant l'hôtel pour accéder aux randonnées du……