2/10 Terrible
Kelly R.
Apr 16, 2024
Disliked: Cleanliness
Unsafe and Dirty
This home looks good in the pictures, but when we arrived, we found moldy water in the dishwasher, extremely dirty floors, overflowing trash, pull chains off the fan-light combo fixtures (so you couldn't turn the light on or off), a drawer broken and off its slides, the railing on the top bunk missing screws, a wobbly living room chair, a broken shower head, a sticky shower door, he remnants of food frozen in the ice box, unclean tap water, and unclean dishes in the cabinets. Andrew told us to wear shoes inside due to the condition of the floors. He sent someone to unclog the dishwasher. That person used dish soap in the dishwasher. We cleaned up the overflow bubbles. The washer still stank like you cannot believe so Andrew told us to get baking soda and vinegar and leave it open to air out. We spent the first day cleaning the floors, buying a britta water filter, buying disposable cups, plates and plasticware. The second to last day, the sticky shower door shattered exploding glass everywhere and slicing my son's ankle. I asked Andrew to come over to check the safety of the remaining glass panel and clean up. He arrived in about 30 mins after I had cleaned up some of the glass and all the blood. Now he is refusing to return our deposit, instead blaming us for the explosive glass door. We're never using VRBO again. Please advise how to upload photos.
Kelly R.
Stayed 4 nights in Apr 2024