Jasper East Vacations from $648

Swimming pool was too small for the hotel. Gym was extremely small. Breakfast was great with lot of variety- enjoyed our breakfast during my stay. Staff were very helpful and response is very good.

Much improved there seems to be new staff that have trained properly they are courteous and professional.

i want to like this place as it's decent enough for the price point but lacks consistency is service. Housekeeping continues to be hit and miss, in the past they have moved me to a different room when toilet clogged and no heat in winter but on this trip on a two reservation trip I was caught off guard when they moved me for the second reservation but continuous nights. I thought they had upgraded me until the bill came and they said i had requested the upgrade through there program which I did not as would not make a lot of sense to spend almost $1k for 30 hours in a room there. The move of rooms was a pain for me and then to protest the charges and a missing credit were yet more hassle. I left this place not feeling so great this time and will be looking for alternative choices for next month when I again visit the city. This place could be much better with some attention to details and eventually a refurbishment.

Street noise is very loud

I am a bit disappointed this time. I always stay in this hotel when in Edmonton. Same room with the same benefits. The hotel offers a room with breakfast included but I was charged for breakfast during checkout this time.