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"I did not have breakfast. Room far too hot. Staff could not help; told me to wait once the floor heating was turned off. Explained I had done so a few hours earlier & it hadn't cooled. Just shrugged & left. No concierge help getting luggage to taxi on leaving. Staff were always polite but utimately not helpful. Have stayed in other hotels where staff were proactive with any problems - e.g. a fan was brought to my room and set up for me when temperature could not be adjusted. Unimpressed with '5 star' rating. No instructions or information in room as to wifi access or how anything worked, including tv. "

"Clean room condition."

"Yes, I was pleasantly surprised to see everything was in good clean condition. Kitchen was well equipped and AC was working fine. "

"Good staff"

"Restaurants nearby, very convenient "

"We had an issue with the room originally assigned. Staff on duty was very polite and attentive, immediately came up to try to resolve the issue."

"Easy access, clean, and location is good, except not enough toilet paper and towels are small."

"Very nice stay. Very helpful staff"

"Great location with convenient transportation from the airport."