Waldorf Astoria Jerusalem

Photo gallery for Waldorf Astoria Jerusalem

Primary image
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Balcony

Overview of Waldorf Astoria Jerusalem

Waldorf Astoria Jerusalem

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
26-28 Agron Street, Jerusalem, 9419008

Explore the area

  • Popular LocationChurch of the Holy Sepulchre11 min walk
  • Popular LocationAl-Aqsa Mosque18 min walk
  • Popular LocationWestern Wall18 min walk
  • AirportTel Aviv (TLV-Ben Gurion)53 min drive

Choose dates to view prices

About this area

Jerusalem

Waldorf Astoria Jerusalem is located in Jerusalem City Centre, a neighborhood in Jerusalem, and is in a shopping district and near a train station. Jaffa Gate and Church of the Holy Sepulchre are notable landmarks, and travelers looking to shop may want to visit Mamilla Mall and Machane Yehuda Market.

What's nearby

  • Mamilla Mall - 4 min walk
  • Jerusalem Great Synagogue - 7 min walk
  • Church of the Holy Sepulchre - 11 min walk
  • Al-Aqsa Mosque - 18 min walk
  • Western Wall - 18 min walk

Getting around

  • Yekuti'el Adam Station - 6 min drive
  • Jerusalem Malha Station - 7 min drive
  • Ben Gurion Airport (TLV) - 52 min drive

Restaurants

  • Cielo - 3 min walk
  • Glen whisky bar - 3 min walk
  • Etz Cafe - 4 min walk
  • Hummus Ben Sira - 4 min walk
  • Cavalier - 4 min walk

About this property

Waldorf Astoria Jerusalem

Luxury Jerusalem hotel in Jerusalem City Centre, near Mamilla Mall
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guerlain Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Waldorf Astoria Jerusalem is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Hebrew, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Palace
  • The Kings Court
  • The Garden Terrace

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14747 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Does Waldorf Astoria Jerusalem have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Waldorf Astoria Jerusalem?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Waldorf Astoria Jerusalem on Aug 29, 2022 start from $538.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Jerusalem pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Waldorf Astoria Jerusalem?

Self parking is available for ILS 60 per day. Valet parking is available for ILS 20 per day.

What time is check-in at Waldorf Astoria Jerusalem?

Check-in is from 3:00 PM - anytime.

What time is check-out at Waldorf Astoria Jerusalem?

Check-out is at noon.

Does Waldorf Astoria Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 250 per vehicle applies.

Where is Waldorf Astoria Jerusalem located?

Located in Jerusalem City Centre, this luxury hotel is within a 10-minute walk of Mamilla Mall, Jaffa Gate, and Tower of David Museum of the History of Jerusalem. Church of the Holy Sepulchre and Dormition Abbey are also within 15 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 302 out of 399 reviews
5 - Excellent 76%
Rating 4 - Good. 54 out of 399 reviews
4 - Good 14%
Rating 3 - Okay. 18 out of 399 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 399 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 399 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great location
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent, what I don’t get it is how an hotel such the “Waldorf” the breakfast is only until 10.30am and the fitness center is only open until 7pm….
Stayed 6 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities
Some of the staff is very not professional. 11:00pm I called the front desk multiple times, no answer. I went downstairs to front desk, the receptionist was on his cellphone for over 10 min totally ignoring me. At that point I gave up and left. Overall it’s a great place but they need a Siri is improvement with their staff
Stayed 4 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the religious and holy locations. Catering specifically for their Jewish customers during the passover period, at the detriment of the non-Jewish patrons.
Stayed 21 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

3/5 Okay

Stayed 4 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Apr 2022