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Overview of Waldorf Astoria Jerusalem

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Pool
Pool
Pool
Balcony

Waldorf Astoria Jerusalem

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationChurch of the Holy Sepulchre11 min walk
    Popular LocationWestern Wall16 min walk
    Popular LocationAl-Aqsa Mosque18 min walk
    AirportTel Aviv (TLV-Ben Gurion)59 min drive

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David Tower Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Room

4.7/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

One Bedroom Suite

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Ambassador Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Grand Deluxe Room

5/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

King Grand Deluxe Room

5/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

King Accessible Superior Room

4.4/5 guest room rating
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

King Deluxe Room with Balcony

4.5/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

4.8/5 guest room rating
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

King Superior Room with Balcony

4.8/5 guest room rating
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Palace Suite

  • 2045 sq ft
  • Sleeps 2
  • 1 King Bed

Family Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

King Terrace Room

5/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Superior Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Deluxe Room with Balcony

5/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Noble Suite

  • 1614 sq ft
  • Sleeps 2
  • 1 King Bed

King Junior Suite

5/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Twin Beds, Connecting Rooms (Grand)

  • Sleeps 4
  • 3 Twin Beds

About this area

Jerusalem

Located in Jerusalem, Waldorf Astoria Jerusalem is in the city center and near a train station. Jaffa Gate and Church of the Holy Sepulchre are notable landmarks, and travelers looking to shop may want to visit Mamilla Mall and Machane Yehuda Market. Jerusalem Botanical Gardens and Bloomfield Science Museum are also worth visiting.
Popular Location

What's nearby

  • Mamilla Mall - 4 min walk
  • Jerusalem Great Synagogue - 7 min walk
  • Church of the Holy Sepulchre - 11 min walk
  • Western Wall - 16 min walk
  • Al-Aqsa Mosque - 18 min walk

Getting around

  • Yekuti'el Adam Station - 6 min drive
  • Jerusalem Malha Station - 7 min drive
  • Ben Gurion Airport (TLV) - 51 min drive

Restaurants

  • The Palace — 1 min walk
  • The Kings Court — 1 min walk
  • Cielo — 3 min walk
  • Glen whisky bar — 3 min walk
  • Sira — 4 min walk

About this property

Waldorf Astoria Jerusalem

Luxury Jerusalem hotel in Jerusalem City Centre, walk to Mamilla Mall
Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a rooftop terrace, and a conference center are onsite. All 226 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, refrigerators, and flat-screen TVs.
Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Russian

Business services

  • Business center
  • Computer station
  • Conference center (14747 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 18 2020 to February 15 2021 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 500.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 258 out of 328 reviews
5 - Excellent 79%
Rating 4 - Good. 38 out of 328 reviews
4 - Good 12%
Rating 3 - Okay. 13 out of 328 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 328 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 328 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great but in the end the price was higher than told at the booking website
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WALDORF ASTORIA JERUSALEM - GREAT SERVICE
The service of all staff members was excellent and the hotel is very clean. They serve great breakfast and their efforts to satisfy the guests are amazing.
Stayed 3 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020