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Overview of The Ritz-Carlton, New Orleans

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Guest reviews

4.5 / 5Wonderful
1,468 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationBourbon Street2 min walk
Popular LocationSaenger Theatre2 min walk
RestaurantRuby Slipper Café1 min walk
RestaurantIHOP1 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)27 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    4.9/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Courtyard View

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, Multiple Beds (Larger Room)

    Room amenities

    • 400 sq ft
    • Sleeps 5
    • 2 King Beds
    More details
  • Room, 2 Double Beds (Club Level)

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

    Room amenities

    • 575 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed (Maison Orleans, Club Level)

    Room amenities

    • 900 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

    Room amenities

    • 2800 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, City View (High Floor)

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)

    Room amenities

    • 815 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)

    Room amenities

    • 650 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)

    Room amenities

    • 700 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, The Ritz-Carlton, New Orleans is in the business district. National World War II Museum and Mardi Gras World are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Traveling with kids? Don't miss Audubon Aquarium of the Americas and Audubon Zoo. Spend some time exploring the area's activities, including golfing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Bourbon Street - 2 min walk
  • Saenger Theatre - 2 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Jackson Square - 13 min walk
  • Audubon Aquarium of the Americas - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

  • M Bistro — 1 min walk
  • Davenport Lounge — 1 min walk
  • Ruby Slipper Café - 1 min walk
  • IHOP - 1 min walk
  • Sazerac Bar - 2 min walk
Questions about this property?Find answers

About this property

The Ritz-Carlton, New Orleans

Family-friendly New Orleans hotel in French Quarter, walk to Canal Street
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 527 rooms feature thoughtful touches like pillow menus and bathrobes, plus iPod docks and Smart TVs with satellite channels. Guests will also find 24-hour room service, WiFi, and wired Internet.
The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels and video-game consoles. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: USD 46.00 per day
Electric car charging station

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8-30 per person
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna

Family friendly

Children's club (surcharge)
Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Hindi
Russian
Spanish
Vietnamese

Business services

24-hour business center
15 meeting rooms
Computer station
Conference space

Outdoors

Garden
Picnic area
Terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Free cribs/infant beds
Heating
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

42-inch Smart TV
iPod dock
Premium channels
Satellite channels
Video-game console

Food and drink

Coffee/tea maker

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats only
2 per room (up to 30 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 50 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
1,002
4 - Good
276
3 - Okay
122
2 - Mediocre
44
1 - Poor
24
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

The room was very clean but no staff came to clean the room or even provide new towels for 3 days.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel that is convenient to all the fun! We had a rainy day and there was a small water leak in the lobby but the staff worked hard to correct the issue. Staff was pleasant and the Sunday buffet was wonderful.

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. Had to use multiple elevators to get to different spots of the Hotel.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020