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The Ritz-Carlton, New Orleans

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Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
921 Canal St, New Orleans, LA, 70112

Explore the area

  • Popular LocationBourbon Street2 min walk
  • Popular LocationHarrah's New Orleans Casino10 min walk
  • Popular LocationCaesars Superdome14 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

The Ritz-Carlton, New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jackson Square and Mississippi River. Traveling with kids? Don't miss Audubon Aquarium of the Americas and Audubon Zoo. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Bourbon Street - 2 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Louis Armstrong Park - 12 min walk
  • Saint Louis Cathedral - 13 min walk
  • Caesars Superdome - 14 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Domenica - 2 min walk
  • Red Fish Grill - 3 min walk
  • Olde Nola Cookery - 4 min walk
  • Galatoire's - 4 min walk
  • Felix's Restaurant & Oyster Bar - 4 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly New Orleans hotel in French Quarter, walk to Canal Street
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, French, Hindi, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • M Bistro
  • Davenport Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 15

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 65-inch Smart TV
  • Premium channels
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 30 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 711 out of 992 reviews
5 - Excellent 72%
Rating 4 - Good. 157 out of 992 reviews
4 - Good 16%
Rating 3 - Okay. 78 out of 992 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 992 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 992 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Staff was friendly and attentive. Room was clean and quiet, even though it was close to the elevator. Convenient location near Saenger Theater.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
I’m a breastfeeding mom who was away from my baby for a few days. The staff was kind enough to bring a fridge and microwave into the room to help accommodate my unique requirements. Much appreciated!
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and friendly. The property was perfect for us to explore the French quarter and the hotel room was beautiful clean and decorated very nice. I would stay again !!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure southern luxury at the Club level
Stayed 3 nights in May 2022