Can I cancel my reservation for free at The Ritz-Carlton, New Orleans and receive a full refund?

Yes, The Ritz-Carlton, New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Does this hotel have a pool?

Yes, this property has an indoor pool.

Is this hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, New Orleans?

Valet parking is available for USD 46.00 per day.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in is from 4 PM–midnight. After-hours check-in is not available.

Where is this property located?

This family-friendly New Orleans hotel is located in the historical district, steps from Canal Street, Bourbon Street, and Saenger Theatre. Royal Street and Decatur Street are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot.

The Ritz-Carlton, New Orleans in New Orleans, LA

4.5 / 5Wonderful

1,468 reviews

Guests rated this property 4.7/5 for cleanliness.

Pool
Free WiFi
Pet Friendly
Air Conditioning

921 Canal St, New Orleans, LA

Highlights

Bourbon Street2 min walk

Saenger Theatre2 min walk

Ruby Slipper Café1 min walk

IHOP1 min walk

New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)27 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
4.7/5 guest room rating
Room amenities
350 sq ft
Sleeps 3
1 King Bed
More details
Executive Suite, 1 King Bed
Photos of Executive Suite, 1 King Bed
4.2/5 guest room rating
Room amenities
700 sq ft
Sleeps 4
1 King Bed
More details
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
4.7/5 guest room rating
Room amenities
400 sq ft
Sleeps 3
1 King Bed
More details
Deluxe Room, 2 Double Beds
Photos of Deluxe Room, 2 Double Beds
4.9/5 guest room rating
Room amenities
375 sq ft
Sleeps 4
2 Double Beds
More details
Room, 1 King Bed, Courtyard View
Photos of Room, 1 King Bed, Courtyard View
5/5 guest room rating
Room amenities
350 sq ft
Sleeps 3
1 King Bed
More details
Deluxe Room, Multiple Beds (Larger Room)
Photos of Deluxe Room, Multiple Beds (Larger Room)
Room amenities
400 sq ft
Sleeps 5
2 King Beds
More details
Room, 2 Double Beds (Club Level)
Photos of Room, 2 Double Beds (Club Level)
Room amenities
375 sq ft
Sleeps 4
2 Double Beds
More details
Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)
Photos of Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)
Room amenities
575 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed
More details
Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)
Photos of Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)
Room amenities
700 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
More details
Suite, 1 King Bed (Maison Orleans, Club Level)
Photos of Suite, 1 King Bed (Maison Orleans, Club Level)
Room amenities
900 sq ft
Sleeps 4
1 King Bed
More details
Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)
Photos of Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)
Room amenities
2800 sq ft
Sleeps 3
1 King Bed
More details
Room, 1 King Bed, City View (High Floor)
Photos of Room, 1 King Bed, City View (High Floor)
Room amenities
350 sq ft
Sleeps 2
1 King Bed
More details
Room, 2 Double Beds, City View
Photos of Room, 2 Double Beds, City View
Room amenities
375 sq ft
Sleeps 4
2 Double Beds
More details
Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)
Photos of Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)
Room amenities
815 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
More details
Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)
Photos of Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)
Room amenities
650 sq ft
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
More details
Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)
Photos of Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)
Room amenities
700 sq ft
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
More details

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, The Ritz-Carlton, New Orleans is in the business district. National World War II Museum and Mardi Gras World are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Traveling with kids? Don't miss Audubon Aquarium of the Americas and Audubon Zoo. Spend some time exploring the area's activities, including golfing.

Visit our New Orleans travel guide

What's nearby

Bourbon Street - 2 min walk
Saenger Theatre - 2 min walk
Harrah's New Orleans Casino - 10 min walk
Jackson Square - 13 min walk
Audubon Aquarium of the Americas - 13 min walk

Getting around

New Orleans Union Passenger Terminal - 18 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

M Bistro — 1 min walk
Davenport Lounge — 1 min walk
Ruby Slipper Café - 1 min walk
IHOP - 1 min walk
Sazerac Bar - 2 min walk

Questions about this property?Find answers

About this property

The Ritz-Carlton, New Orleans

Family-friendly New Orleans hotel in French Quarter, walk to Canal Street

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 527 rooms feature thoughtful touches like pillow menus and bathrobes, plus iPod docks and Smart TVs with satellite channels. Guests will also find 24-hour room service, WiFi, and wired Internet.

The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels and video-game consoles. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Internet

Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)

Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: USD 46.00 per day

Electric car charging station

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8-30 per person

1 restaurant and 1 coffee shop/café

1 bar

24-hour room service

Coffee/tea in common area(s)

Things to do

Fitness center

Full-service spa

Indoor pool

Sauna

Family friendly

Children's club (surcharge)

Dry cleaning service

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Conveniences

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Tour/ticket assistance

Turndown service

Wedding services

Languages spoken

English

French

Hindi

Russian

Spanish

Vietnamese

Business services

24-hour business center

15 meeting rooms

Computer station

Conference space

Outdoors

Garden

Picnic area

Terrace

Spa

10 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Couples treatment room(s)

Facials

Manicures and pedicures

Massage - deep-tissue

Massage - hot stone

Massage - prenatal

Massage - sports

Massage - Swedish

Massage - Thai

Massage/treatment rooms

Sauna

Spa open daily

Spa tub

Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

In-room accessibility

Roll-in shower

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Smoke-free property

Bedroom

Air conditioning

Blackout drapes/curtains

Egyptian cotton sheets

Free cribs/infant beds

Heating

Linens

Pillow menu

Premium bedding

Bathroom

Bathrobes

Designer toiletries

Hair dryer

Shower/tub combination

Towels

Entertainment

42-inch Smart TV

iPod dock

Premium channels

Satellite channels

Video-game console

Food and drink

Coffee/tea maker

Access via exterior corridors

Connecting rooms available

Desk

Free newspapers

Iron/ironing board

Laptop-compatible safe

Laptop-friendly workspace

Phone

Slippers

Turndown service

Policies

Check-in

Check-in from 4 PM - midnight

Express check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay

Dogs and cats only

2 per room (up to 30 lbs)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Kids stay free! Children stay free when using existing bedding

Rollaway/extra beds are available for USD 50 per night

Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 8 and USD 30 per person (approximately)
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
Valet parking fee: USD 46.00 per day (in/out privileges)
Pet fee: USD 125.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Guests under 18 years old are not allowed in the spa

Property is also known as

New Orleans Ritz-Carlton

Ritz-Carlton Hotel New Orleans

Ritz-Carlton New Orleans

Ritz-Carlton New Orleans Hotel

The Ritz-Carlton New Orleans Hotel New Orleans

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

The Ritz-Carlton, New Orleans Hotel

The Ritz-Carlton, New Orleans New Orleans

The Ritz-carlton New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

: Yes, The Ritz-Carlton, New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, New Orleans cancellation policy on our site for more details about any exclusions or requirements.
: Yes, this property has an indoor pool.
: Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
: Valet parking is available for USD 46.00 per day.
: Check-in is from 4 PM–midnight. After-hours check-in is not available.
: Check-out is at noon.
: This family-friendly New Orleans hotel is located in the historical district, steps from Canal Street, Bourbon Street, and Saenger Theatre. Royal Street and Decatur Street are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot.

4.5

Wonderful

1,468 reviews

5 - Excellent

1,002

4 - Good

276

3 - Okay

122

2 - Mediocre

1 - Poor

4.7

Cleanliness

4.6

Service and Staff

4.4

Amenities

4.5

Property condition

4/5 Good

Verified traveler

Traveled with family

Mar 10, 2020

Liked: Cleanliness, property conditions & facilities

The room was very clean but no staff came to clean the room or even provide new towels for 3 days.

Stayed 3 nights in Mar 2020

5/5 Excellent

Melony, Punta Gorda, FL

Traveled with group

Feb 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel that is convenient to all the fun! We had a rainy day and there was a small water leak in the lobby but the staff worked hard to correct the issue. Staff was pleasant and the Sunday buffet was wonderful.

Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveler

Feb 5, 2020

This traveler didn’t leave comments with their review

Stayed 3 nights in Feb 2020

5/5 Excellent

Joe, Chicago

Traveled with family

Feb 3, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Had to use multiple elevators to get to different spots of the Hotel.

Stayed 3 nights in Jan 2020

4/5 Good

Verified traveler

Feb 2, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

The Ritz-Carlton, New Orleans

Overview of The Ritz-Carlton, New Orleans

Photo gallery

Guest reviews

Amenities

Map

Highlights

Choose dates to view prices

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Executive Suite, 1 King Bed

Photos of Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Room amenities

Club Room, 1 King Bed

Photos of Club Room, 1 King Bed

Club Room, 1 King Bed

Room amenities

Deluxe Room, 2 Double Beds

Photos of Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Room amenities

Room, 1 King Bed, Courtyard View

Photos of Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

Room amenities

Deluxe Room, Multiple Beds (Larger Room)

Photos of Deluxe Room, Multiple Beds (Larger Room)

Deluxe Room, Multiple Beds (Larger Room)

Room amenities

Room, 2 Double Beds (Club Level)

Photos of Room, 2 Double Beds (Club Level)

Room, 2 Double Beds (Club Level)

Room amenities

Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

Photos of Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

Room amenities

Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)

Photos of Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)

Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)

Room amenities

Suite, 1 King Bed (Maison Orleans, Club Level)

Photos of Suite, 1 King Bed (Maison Orleans, Club Level)

Suite, 1 King Bed (Maison Orleans, Club Level)

Room amenities

Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Photos of Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Room amenities

Room, 1 King Bed, City View (High Floor)

Photos of Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

Room amenities

Room, 2 Double Beds, City View

Photos of Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room amenities

Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)

Photos of Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)

Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)

Room amenities

Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)

Photos of Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)

Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)

Room amenities

Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)

Photos of Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)

Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)

Room amenities

About this area

New Orleans

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, New Orleans

Property amenities