“The room is humid , got mouldy n smelt bad, bedsheet has hair, the pillow inside mouldy , stained as well. The toilet was the same, the shower head dirty, black n mouldy, the door n the towels were, too. I asked to change the room, n yet it was better, but the shower head was dirty n black n mouldy, wow,, just want to escape from the place. The only star i can give is for the help to change a room,, not the worst one,but mouldy n dirty, too.”
“The whole hotel is in bad shape. The room smells of a lot of humidity, and the toilet was leaking all day long.
The so-called gym (one of the reasons why I've chosen this hotel) only offers a couple of treadmills and some rusty dumbbells.
The swimming pool was clean, but the staff at the swimming pool was not helpful or welcoming enough. I didn't know where to get the towels, or if I could order food from the swimming pool and charge it to my room. There were 2 staff there, but only checking……