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Jack Tree Lodge

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Terrace/Patio
Balcony
Room Amenity
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Overview of Jack Tree Lodge

Jack Tree Lodge

3 out of 5

4.4/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
No 1, Nelum Mawatha, Primrose Gardens, Kandy, 20000

Explore the area

  • Popular LocationAmaya Medical Center9 min drive
  • Popular LocationKandy General Hospital10 min drive
  • Popular LocationRoyal Botanical Garden12 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)23 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, Jack Tree Lodge is in the historical district. Royal Palace of Kandy and Temple of the Tooth are notable landmarks, and the area's natural beauty can be seen at Wales Park and Udawatta Kele Sanctuary. Check out an event or a game at Pallekele International Cricket Stadium, and consider making time for Royal Botanical Garden, a top attraction not to be missed. Explore all the area has to offer with hiking/biking trails, ecotours, and mountain climbing.
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Map

What's nearby

  • Asgiriya Stadium - 6 min drive
  • Amaya Medical Center - 9 min drive
  • Kandy General Hospital - 10 min drive
  • Royal Botanical Garden - 12 min drive
  • Ceylon Tea Museum - 19 min drive

Getting around

  • Kandy Railway Station - 10 min drive

Restaurants

  • OpenRice — 11 min walk
  • Dine-More — 17 min walk
  • Cool Corner Fried Ice Cream — 4 min drive
  • Dj's Restaurant — 5 min drive
  • Lyons — 5 min drive

About this property

Jack Tree Lodge

3-star guesthouse near Kandy General Hospital
This smoke-free guesthouse features a restaurant, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 7 individually furnished rooms have 6 bedrooms and feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find premium bedding and free bottled water.
Jack Tree Lodge offers 7 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 5 for adults and USD 3 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2015
  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Window screens

Similar properties

Policies

Check-in

Check-in from 11:00 AM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 5.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 5 for adults and USD 3 for children (approximately)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Jack Tree Lodge Kandy
Jack Tree Kandy
Jack Tree Lodge Kandy
Jack Tree Lodge Guesthouse
Jack Tree Lodge Guesthouse Kandy

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 7 out of 10 reviews
5 - Excellent 70%
Rating 4 - Good. 2 out of 10 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 10 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 1 night in Jul 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked and paid for the luxury triple room in April 2018 via /Expedia. Contacted the owner via Wotif on 2 separate occasions leading up to the stay to confirm various details and received responses. Phoned 1 hour prior to arrival and were provided with directions. Arrived to be told they didn’t have a booking for me and hadn’t received confirmation so I wasn’t booked in and my room was already booked. This was despite me providing them with a physical copy of the booking. Ultimately had no alternative to leave. Kandy was extremely busy and fortunately we had a driver as had to try 8 other hotels before we got a room. Very appointing. Do not recommend stand here due to owner dishonestly and blatant lies.
Stayed 2 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fab property, great views, great breakfast, friendly and helpful.
Stayed 1 night in Dec 2018