Karczyce Vacations from $263

Excellent breakfast! However, what impressed me most was the management of the hotel. My sisters and I stayed at the hotel in three rooms. We initially stayed there for one night on The way to a wedding venue. My room was noisy and the safe was broken. I brought this to the attention of the hotel management. After the wedding we were coming back to the hotel for four nights. I therefore requested that we would be placed in rooms on the top floor, and I agreed to pay the difference in price. When we came back, we got excellent rooms overlooking the garden AT NO EXTRA PRICE. I really appreciated this gesture. This hotel is excellent for families. We enjoyed the garden and since we were so well treated, we will definitely stay here next time we are in Wroclaw.

We had two rooms for our group, and honestly, the view was gorgeous and totally made it worth it. However, the rooms had some issues. One bathroom had a really strong urine smell—we told reception, but nobody did a thing. In the other room, the shower was pretty much unusable because the water kept swinging between boiling hot and freezing cold. ​Overall, it wasn't a terrible stay, but for what we paid, we definitely expected better upkeep and service!

My first stay at the Hotel Mercure was wonderful. All the staff members were very kind and friendly. The hotel places a strong emphasis on ecology, which is a huge plus. The water dispensers on every floor are a fantastic idea and a very eco-friendly solution! The food was varied and delicious, and everything was clean and pleasant. These four days at the Hotel Mercure were the perfect way to round off my latest visit to wonderful Wrocław! Thank you to all the staff for a lovely stay!!!!

Very comfortable bed. Excellent night's sleep. Very central.

Beautiful hotel. Amenities are great! Bar staff and cafe staff could be more helpful. Seemed a little lazy.