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"Exceptional service from staff and amazing amenities. Room was always in a spotless condition, very comfortable stay and will definitely come back if we are ever in Atami again."

"Tu en room was absolutely stunning with the private hot tub. Don’t bother eating there though. It s a waste of your money. The shuttle was very convenient to get to the train station and visit."

"Ocean view from window"

"clean room "

"It was amazing. My toddler, friend and I enjoyed the experience. Our building was so beautiful. My friend and I enjoyed the onsens so much. My toddler loved feeding the koi. The futons were pretty comfortable. We used the onsens so many times. My friend liked the outdoor one since it isn't as hot as inside but i didn't mind. I tried the public bath at night and there were spiders in the room. They were big. It was nice to use too but better if there weren't spiders but it makes sense why they were there. Food was inconvenient since they didnt have any meals except breakfast which needed a reservation since we came on the off season. I feel like the food would be amazing. There wasnt a lot of food super close and some places closed early but thats only negative oh and at night it isn't too bright walking back to the ryokan. "

"I would stay again. Enjoyed the onsen."

"The property has a lovely relaxing resort feel which was welcome after the hustle and bustle of Tokyo and Kyoto ! The rooms are very spacious .. we upgraded to the ocean view room which was definitely worth it ! The balcony and view was amazing ! The breakfast was a lovely inclusion. , enough Western options . We had dinner there as well and was good . Tried out the onsen which was very relaxing and did help my sore joints ! The town of Atami is a bit run down , but the temple is nice and pics from the top of the ropeway were okay for a walk around but not much to do/ see . "

"Perfect place for family tour, beautiful view from room.. Service was excellent and staff were very friendly.. I want to go there again n again, highly recommended this place ❤️❤️❤️"

"Very good hotel "