First room i was given, I opened door and bed wasnt made, trash on desk. I went back to counter and they asked if i saw luggage in there. Really? So they gave me another room. I wanted a king bed but they said they didnt have anymore and didnt have anyone that could clean the first room they sent me to. So the second room had 2 queen beds. Food was left in microwave, hair was on shower wall and inside the bottom of tub, room smelled horrible, we didnt have big towels or wash rags in room, all we had was 2 small towels hanging up. Went to counter they gave me 2 big towels but said they didnt have any wash rags that were clean. The hot water in shower wasnt hot it was warm and kept going from warm to cold. They floor in bathroom was dirty. The room had dust all over. I went to a convience store to get bleach to clean the bathroom. Check out was at 12 but at 940 am room service knocked on door and opened it and said hello, i was in bed. I said ummm im still in here. And she left. This was a trip for my birthday. It was the worst hotel I have ever stayed at. I was shocked cause is carries the "Hilton" name. My birthday experience was horrible.