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The flight left on time and landed 15 minutes earlier!
Thanks to very helpful staff member at checkin.
Layover time was great
The breakfast in the form of a pie and muffin was not up to standard. A yoghurt and fruit with it would have been welcome.
The flight was great, we lost one of our baggage
The flight attendants were amazing and so friendly, they brought us everything we needed. My friends and I had so much fun on the flight, the 13 hours flew by!!! Pun intended!!
Checking into my flight in BJM was easy enough, but there are a lot of steps to the process and the lines can get long if somebody has an issue. First you have to get out of your car and put your bags through a metal detector before driving up to the terminal. Then you and your bags go through another metal detector at the door to the airport. You then wait in line for check your bags which must weigh under 23kg (50lb) each. There are exit cards to the left that you can fill out while in line to check your bags-this will save you time going through passport control where the line moves quicker. You don’t need to print boarding passes-they will print you one using your passport for ID when you check your bags. They didn’t weigh my carry-on for this flight but I have heard others say they do weigh them, so have a plan to move stuff around if your carry-on is greater than 10kg (~22lb). The check line was long and moved slowly for me because a large group ahead of me was having issues with boarding passes. Once your bags are checked, you stop at a desk where a person checks your name off on the printed flight passenger register, then you go through passport control which is very easy (no fingerprint or picture involved). You then go through another Xray machine (depending on how quickly you move through, you may or may not have to take your shoes off, and I didn’t have to take my computer out of my bag either). Then you wait in the boarding area where there is a cafe and some duty free stores. Our flight left about an hour after its scheduled departure time because it took a long time to get everybody’s bags checked in, and we sat on the tarmac a while for “paperwork issues”. The flight was 25 min as advertised to Kigali and uneventful. No beverages or snacks because the flight is so short. When you get off the plane, make sure to have your ticket stub with you because there is a guy who checks them at the door (probably to make sure nobody who is continuing to NBO accidentally disembarks at KGL). If KGL is not your final destination, then follow the signs to connecting flights when you enter the airport from the tarmac. Most of the passengers will be going downstairs to enter the country so don’t follow the crowd if you are connecting. I would make sure you have at least a 2.5 hour layover in KGL if taking this flight, in case you experience a delay like I did, which appears to be a common occurrence.
Flight was on time, both dep and arrival
Wonderful staff! At the gate and in the plane - attendants Esther, Alice, Santos! thank you all!
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Kenya Airways is recognized as the Pride of Africa and Expedia.com can assist you in all of your air travel needs. Make your connecting flights and arrangements with ease when everything is at your fingertips. When you book Kenya Airways reservations, you'll know that you are traveling with Africa's leading economy airline.
When you choose to fly on Kenya Airways flights, you can find great deals and specials for your airfare on Expedia. We can help you scope out cheap flights with the best fares. Kenya Airways destinations can carry you across the globe. Find out what this airline has to offer and consider flying at a discount to Central, East, West, Southern, or North Africa. Go beyond the continent to explore the Far East, the Middle East, and India. If you still haven't had enough, take your travels to Europe and overseas to North America. Kenya Airways booking is easy and you are sure to find cheap discounts with Expedia as your partner. There are many special offers and promotions that are offered periodically. Be sure to visit Expedia.com often to find the latest and greatest information.
Kenya Airways booking includes a varied fleet. Take to the skies in B77-200ER, B767-300ER, B737-800, B737-700, B737-300, an Embraer 170LR, or an Ebraer 190 AR. If you are going first class, also known as World Premier class, have access to \flat beds\" when you need to rest.