克恩斯敦旅游套票 | 克恩斯敦机票+酒店优惠低至 4 折

Do not be fooled by low price of this hotel. You need to pay additional facilities fee, so the price would be similar to other big name hotel.

The price that Expedia listed was different from the price that the hotel charged. The hotel tried to charge me more than $900, but the Expedia charged me $740. It took me some effort to work with the hotel to correct this which costed my time and damaged my impression to the hotel.

OK

I think it would be more helpful if this property were listed in a different accommodation category. 1. The photos gave us a very different impression from what we experienced. We were looking for a unique or upscale hotel stay, but the property felt more like a budget short-term rental. The surrounding neighborhood did not match our expectations and did not feel comfortable to us. 2. Parking was inconvenient. Street parking has time restrictions, and we were not comfortable leaving our car there. The alternative parking garage was farther away than we expected and charges by each entry, making multiple trips inconvenient. 3. The room did not appear clean. We found dead flies on the windowsill in plain sight, and the carpet was old and had an unpleasant odor. Overall, the room did not meet our expectations for cleanliness. 4. I do want to compliment the owner for being very responsive and communicating promptly throughout our stay. Unfortunately, despite the good service, the condition and location of the property did not meet our expectations. Based on our experience, we would not choose to stay at this property again.

We booked the largest room, but the front desk staff clearly discriminated against us, giving us room number 313, and there was no heating all day.