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Sainte Famille Hotel

Photo gallery for Sainte Famille Hotel

Exterior
Outdoor pool
Deluxe Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine
TV

Overview of Sainte Famille Hotel

Sainte Famille Hotel

3.5 star property
3.5-star hotel with fitness center and business center
8.4 out of 10 Very Good
8.4/10 Very Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
KN 1 St. 1, Kigali, Kigali City

Explore the area

  • Popular LocationUnion Trade Center11 min walk
  • Popular LocationNtarama Church18 min walk
  • Popular LocationKigali Genocide Memorial Centre4 min drive
  • AirportKigali (KGL-Kigali Intl.)23 min drive

Room options

About this area

Kigali

Sainte Famille Hotel is located in Kigali. Kigali Genocide Memorial Centre and Ivuka Arts Kigali are cultural highlights, and some of the area's landmarks include Ntarama Church and Presidential Palace Museum. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena.
Visit our Kigali travel guideOpens in a new window
Map

What's nearby

  • Union Trade Center - 11 min walk
  • Ntarama Church - 18 min walk
  • Kigali Genocide Memorial Centre - 4 min drive
  • Club Rafiki - 5 min drive
  • Ivuka Arts Kigali - 8 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 23 min drive

Restaurants

  • Makfast - 14 min walk
  • Dine Divine - 18 min walk
  • DownTown - 16 min walk
  • UMUT Cafe&Restaurant - 14 min walk
  • Hotel Gloria - 18 min walk

About this property

Sainte Famille Hotel

3.5-star hotel
Take advantage of a terrace, a garden, and a library at Sainte Famille Hotel. Be sure to enjoy local and international cuisine at the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • ATM/banking services, luggage storage, and tour/ticket assistance
Room features
All 67 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM–9:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility available in select rooms
  • Low-height counter and sink
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 1:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

sainte famille hotel Hotel
sainte famille hotel Kigali
sainte famille hotel Hotel Kigali

Frequently asked questions

Does Sainte Famille Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sainte Famille Hotel?

As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Sainte Famille Hotel on Jun 11, 2023 start from $129.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sainte Famille Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sainte Famille Hotel?

Self parking is free at this property.

What time is check-in at Sainte Famille Hotel?

Check-in is from 1:00 PM - 8:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sainte Famille Hotel?

Check-out is at 10:00 AM.

Does Sainte Famille Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Sainte Famille Hotel located?

Situated in Kigali, this hotel is within 1 mi (2 km) of Union Trade Center and Ntarama Church. Kigali Genocide Memorial Centre and Club Rafiki are also within 3 mi (5 km).

Sainte Famille Hotel Reviews

Sainte Famille Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 21 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 10 out of 21 reviews" "
" "8 - Good 48%
Rating 6 - Okay. 2 out of 21 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 1 out of 21 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 0 out of 21 reviews" "
" "2 - Terrible 0%

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Stayed 1 night in Jan 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.

8/10 Good

Rosa

Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel, Chicago

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent hotel!
Stayed 2 nights in Sep 2022

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Excellent
Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Stayed 6 nights in Feb 2022

8/10 Good

Poul H.

Liked: Cleanliness, property conditions & facilities
Good service, friendly staff
Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Stayed 1 night in Jan 2022

8/10 Good

Poul H.

Liked: Staff & service, room comfort
Good and central
We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Stayed 1 night in Dec 2021

8/10 Good

Poul H.

Liked: Cleanliness, staff & service, room comfort
Very good hotel
I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel, room spaceous and clean.
The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Stayed 1 night in Aug 2021

General hotel information

Reasons to Book
Comfortable Beds & Great Facilities
Star Rating
3.5
Address
KN 1 St. 1, Kigali, Kigali City
Location
Kigali