King William County Vacations & Trips from $652

The staff ( a Lead Auditor, by name tag) at check in was a little rude and condescending, and continued to imply that we would make too much noise and threatening to call the police. I wasn’t quite sure why the hostility. I mentioned we were returning on a rain check to celebrate my daughter’s birthday at Busch Gardens. Instead of a welcoming response, he scowled and then gave a bunch of unpleasant disclosures that I felt had racial undertones, “so many of you”; yet only I stood at the counter and we are a family 6. This was Very different from previous stays at the property, I thought surely people come there for birthdays or other gatherings and aren’t unruly. I understand he’s required to give us information, so perhaps I misjudged his temperament… And absolutely he’s checked in larger party. He was an older, caucasian. Maybe he wasn’t scowling and his face is that way… perhaps he was tired. Beyond that and a faulty kitchen faucet our stay was delightful as always.

Rooms are big, but not clean enough. Bathroom is not updated and looks deteriorated. Valet parking service is very slow. Location is good.