“Our stay at Grotta Resort was very comfortable and the staff were amazing. It’s very convenient if you want to do Gorilla trekking.
We were picked up and dropped off at Kigali by the resort, our driver Enock really looked after us and made sure we arrived at our destinations.”
“The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.”
“The lodge does not actually exist. We arrived at the building, and the outside matched the pictures. However there was no sign and no staff at the place. With the assistance of some helpful neighbours from the street, we learned that it was available for long term rental. A supervisor (who arrived on bike after being called by one of the neighbours) opened the gates so that we could see the “lodge”. It was completely empty and bereft of any furniture). There was no response from the property……
“We had a wonderful stay at Volcanoes Over View Safaris and Camp. The staff were incredibly friendly, welcoming, and accommodating throughout our visit.
Although Google Maps initially led us to an impassable road, the local community was kind enough to guide us safely to the camp, which we truly appreciated. Once we arrived, everything exceeded our expectations. Our room was spacious, the showers were hot, and the staff made sure every request was met promptly.
We were visiting the area for……
“Snow Hotel hade ingen bokning på oss genom hotels.com. när vi anlände trots att vi bokat och pengar dragits. Inget som stod på hotels.com. stämde med verkligheten förutom namn och adress. Det som annonseras på hotels.com är inte det verkliga snow Hotel. Bilden stämmer ej, faciliteterna stämmer ej. Vi fick boka och betala ett rum på plats, trevlig personal och ok standard för priset. ”
“The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”