Icehotel

Photo gallery for Icehotel

Primary image
Pool
Terrace/patio
Individually furnished, blackout drapes, free WiFi, bed sheets
Individually furnished, blackout drapes, free WiFi, bed sheets

Overview of Icehotel

Icehotel

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Individually-wrapped food options
Map
Marknadsvagen 63, Jukkasjarvi, 981 91

Explore the area

  • Popular LocationJukkasjärvi Church15 min walk
  • Popular LocationJukkasjarvi Kyrka12 min drive
  • AirportKiruna (KRN)13 min drive
  • Popular LocationLuossabacken24 min drive

Choose dates to view prices

About this area

Jukkasjarvi

Icehotel is located in Jukkasjarvi. Notable landmarks in the area include Jukkasjärvi Church and Kiruna Church. Discover the area's water adventures with rafting and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Jukkasjärvi Church - 15 min walk
  • Jukkasjarvi Kyrka - 12 min drive
  • Kiruna Folkets Hus - 18 min drive
  • Luossabacken - 24 min drive
  • Kiruna Church - 26 min drive

Getting around

  • Kiruna Station - 19 min drive
  • Kiruna (KRN) - 13 min drive

Restaurants

  • Icebar - 6 min walk
  • Hembygdsgården - 14 min walk

About this property

Icehotel

Slopeside hotel with snowshoeing
Ski into Icehotel, where you can relax in massage/treatment rooms, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Icehotel offers 137 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and facials.

Languages

English, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 5:30 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Boat tours
  • Fishing
  • Horse riding/rentals
  • Kayaking
  • Sauna
  • Snowmobiling
  • Snowshoeing
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 4

Outdoors

  • Picnic area

Spa

  • Facials
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

More

  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SEK 275.00 per person (one-way)
  • Pet fee: SEK 200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel Hotel
Icehotel Jukkasjarvi
Icehotel Hotel Jukkasjarvi

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 240 out of 422 reviews
5 - Excellent 57%
Rating 4 - Good. 133 out of 422 reviews
4 - Good 32%
Rating 3 - Okay. 36 out of 422 reviews
3 - Okay 9%
Rating 2 - Poor. 6 out of 422 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 422 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Cleanliness, room comfort
Worth a visit but could use improvement
We spent 3 nights at the Ice Hotel (2 in warm rooms and 1 in a cold room). Overall, our trip was very memorable and special and the individual staff members were great, but there were bumps along the way that would benefit from more attention/improvement, especially given the prices charged by the Ice Hotel. For instance: 1- the hotel had somehow messed up our ice fishing reservations, which I had booked and paid for 1 month in advance and were basically unwilling to help or fix it other than saying “oh well, we are now fully booked” until I made a big deal about it. 2- the warm rooms (we had the Nordic chalet which is supposed to be the nicest one) are very bare basics/spartan (and in our case, the shower wasn’t working at first) and the prices charged for those rooms do not justify their condition. So, I would recommend the hotel for its uniqueness but hope that they will spend some time on improvements in the near future.
Stayed 2 nights in Mar 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to visit for just a night
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/5 Good

Stayed 1 night in Mar 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2star hotel with 5star price tag
Very disappointing service from hotel staff , this is a 2 star hotel with a 5 star price tag. Great to stay in a ice room , clean and warm bedding but very bad customer service from reception staff.
Stayed 1 night in Mar 2022