科托尔海湾

The gentleman who works at the reception is wonderful and very helpful.All staff are helpful.

We lived in this hotel for 3 days, but had very bad living experience there. The hotel is not clean: the smell of sewer filled the whole room when we entered into the room every time . The quilt cover is very dirty, we found the smudge on the side which touch body, then put it on the prominent place of the bed hope house keeper can change one for us, but it shocked us that house keeper just turn the smudge side into inside!!!!! On the hand, the hotel has big problem on their hot water system, it caused bad shower experience, the hot water cannot support only 1 person shower, we have to wait more than 1 hour for hot water with shampoo foam hair. No one in the hotel can solve the problem or just give us a solution, they told us they don’t know what happened, nothing to do.