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Palm Garden Hotel

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2 outdoor pools
2 outdoor pools
2 outdoor pools
32-inch LCD TV with cable channels, TV

Overview of Palm Garden Hotel

Palm Garden Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationUniversiti Tunku Abdul Rahman - Sungai Long Campus14 min drive
  • Popular LocationCheras Leisure Mall26 min drive
  • Popular LocationSunway Pyramid Mall27 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)31 min drive

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About this area

Serdang

Next to a golf course, Palm Garden Hotel is in an area with good shopping. Travelers who have shopping on the agenda can visit IOI City Mall and Alamanda Putrajaya. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
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Popular Location

What's nearby

  • IOI City Mall - 11 min walk
  • Putrajaya Wetlands Park - 9 min drive
  • Universiti Tunku Abdul Rahman - Sungai Long Campus - 14 min drive
  • Cheras Leisure Mall - 26 min drive
  • Sunway Pyramid Mall - 27 min drive

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 31 min drive

Restaurants

  • Palms Cafe — 1 min walk
  • Aroi Dee Thai Restaurant — 1 min walk
  • Zest Restaurant — 6 min walk
  • Latest Recipe — 7 min walk
  • Sukiya — 7 min walk

About this property

Palm Garden Hotel

3.5-star family-friendly resort near IOI City Mall
Along with 2 outdoor pools, this resort has a restaurant and 2 poolside bars. Self parking is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 151 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LCD TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
Palm Garden Hotel offers 151 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Serdang resort provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 25-40 for adults and MYR 24-24 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 poolside bars and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Golf driving range
  • Ropes course
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Microwave
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Conference space (94150 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

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Parking included
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MYR 25 and MYR 40 for adults, MYR 24 and MYR 24 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya
Palm Garden Hotel Resort
Palm Garden Hotel Serdang
Palm Garden Hotel Resort Serdang

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 91 out of 356 reviews
5 - Excellent 26%
Rating 4 - Good. 165 out of 356 reviews
4 - Good 46%
Rating 3 - Okay. 60 out of 356 reviews
3 - Okay 17%
Rating 2 - Poor. 29 out of 356 reviews
2 - Poor 8%
Rating 1 - Terrible. 11 out of 356 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave me a sense of privacy, and yet, it isn't entirely isolated.
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020