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Outdoor pool
Premium bedding, free minibar, in-room safe, desk
View from Room
Premium bedding, free minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
993 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationSunway Pyramid Mall7 min walk
Popular LocationSunway Lagoon Theme Park11 min walk
Popular LocationParadigm Mall11 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)39 min drive

Choose dates to view prices

  • Premier

    4.2/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsPremier
  • Club - Club Access

    3.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsClub - Club Access
  • Junior Suite - Club Access

    4.4/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite - Club Access
  • Premier Park

    4.3/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Park
  • Executive Suite - Club Access

    5/5 guest room rating

    Room amenities

    • 635 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite - Club Access
  • Premier Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsPremier Suite
  • Presidential Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite
  • The Villa. Child below 12 years is not allowed

    5/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsThe Villa. Child below 12 years is not allowed

About this area

Petaling Jaya

In the business district and near theme parks, Sunway Resort Hotel & Spa is in an area with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travelers looking to shop may want to visit Mid Valley Mega Mall and Petaling Street. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium.

Visit our Petaling Jaya travel guide
Map
Popular Location

What's nearby

  • Sunway Pyramid Mall - 7 min walk
  • Sunway Lagoon Theme Park - 11 min walk
  • Paradigm Mall - 11 min drive
  • University of Malaya - 19 min drive
  • 1 Utama - 21 min drive

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • Kuala Lumpur Intl. Airport (KUL) - 39 min drive

Restaurants

  • The Resort Café — 1 min walk

About this property

Sunway Resort Hotel & Spa

4.5-star luxury resort, walk to Sunway Pyramid Mall
A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free resort. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 439 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, premium bedding, and coffee makers.
Sunway Resort Hotel & Spa offers 439 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a fitness center.
Mandara Spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking: MYR 12 per night
  • Valet parking: MYR 22 per day
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference space

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 11:30 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from May 1 2020 to February 28 2021 (dates subject to change).
This property will be closed from May 01 2020 to February 28 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 22 per day
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort
Sunway Resort Hotel & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort Petaling Jaya

Frequently asked questions

Can I cancel my reservation for free at Sunway Resort Hotel & Spa and receive a full refund?
Yes, Sunway Resort Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Resort Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Self parking is available for MYR 12 per night. Valet parking is available for MYR 22 per day.
What time is check-in at Sunway Resort Hotel & Spa?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this resort?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 170 per vehicle, roundtrip, applies.
Where is this property located?
Situated in the entertainment district, this luxury resort is within 9 mi (15 km) of Bukit Jalil National Stadium, Mid Valley Mega Mall, and Shah Alam Blue Mosque. Petaling Street and Merdeka Square are also within 12 mi (20 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.

Guest reviews

Overall score and ratings for Sunway Resort Hotel & Spa

4.3
Excellent
993 reviews
5 - Excellent
503
4 - Good
340
3 - Okay
100
2 - Mediocre
26
1 - Poor
24
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.1
Property condition
4.0 out of 5 Good
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jan 2020
    2.0 out of 5 Poor
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The lights in my room were flickering and the carpet in the room is quite run down

    Stayed 1 night in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities

    Near to shopping mall

    Stayed 1 night in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jan 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, room comfort

    Stayed 4 nights in Jan 2020