搜索克瓦内尔地区的度假村

“I am not satisfied with their service. I booked a deluxe room and the air conditioning is not working. I was on the 3rd floor and they downgrade my room to 1st floor. They told me there is nothing available. I was really upset and I ask if I can upgrade my room with extra money. But they kept telling me it’s not available except for the room in the 1 st floor. Will not go back to this hotel.”