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Sheraton Maui Resort & Spa

Photo gallery

Featured Image
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationKaanapali Beach2 min walk
  • Popular LocationWhalers Village7 min walk
  • Popular LocationKaanapali Golf Courses14 min walk
  • AirportKahului, HI (OGG)45 min drive

Choose dates to view prices

About this area

Lahaina

Sheraton Maui Resort & Spa is located on the beach and in a walkable area with good shopping. Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaanapali Beach and Black Rock. With kayaking, water skiing, and parasailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Kaanapali Beach - 2 min walk
  • May's Beach - 5 min walk
  • Whalers Village - 7 min walk
  • Black Rock - 7 min walk
  • Kaanapali Golf Courses - 14 min walk

Getting around

  • Lahaina Sugar Cane Train Station - 8 min drive
  • Kahului, HI Airport (OGG) - 45 min drive

Restaurants

  • Teppan-yaki Dan — 1 min walk
  • Cliff Dive Grill — 1 min walk
  • Hula Grill — 8 min walk
  • Leilani's — 9 min walk
  • CJ's Deli and Diner — 11 min walk

About this property

Sheraton Maui Resort & Spa

Beach spa retreat walking distance from Black Rock
Catch some rays at the beach or spend the day relaxing at Sheraton Maui Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 508 rooms offer free WiFi, lanais, and LCD TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the resort include outdoor tennis courts, a lazy river, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Black Rock has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 26 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (42307 square feet)
  • Meeting rooms - 12

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Lanai

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 31.25 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Shuttle service
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60.00 per person
  • Self parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 428 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 295 out of 988 reviews
4 - Good 30%
Rating 3 - Okay. 157 out of 988 reviews
3 - Okay 16%
Rating 2 - Poor. 68 out of 988 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 988 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach!
Stayed 8 nights in May 2021

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities
Just ok...was expecting more from Sheraton and experiences I’ve had in the past.
Stayed 8 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in May 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice on the outside and the lobby is pretty, however, the room was really dated, the furniture looked old and tired, nothing matched. Not even any artwork in the room to warm it up! Housekeeping was sloppy, and repeatedly knocked on door, every morning at 8am!! The pool was nice, but not maintained and monitored by staff. The trashcans were overflowing, no one went around to pick up old towels and there was ONE server/waitress covering the whole pool area. Considering most everyone is there enjoying a vacay, after a long pandemic, you'd think the hotel would go above and beyond to welcome and make guests feel welcome at their resort. Did not get that feeling at all!!
Stayed 4 nights in Jun 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Black Rock, a little bit far from the Whaler Village but that's probably a good thing as it gets very crowded over there. Nice beach in front of the property, a couple of dining options on premises as well. Food is passable. Good service, especially when you're lounging near the pool. Not much to complain about -- our room seemed like it was recently renovated but it's definitely not latest and greatest finishes there, although it was pretty clean. I just kind of expected more for the price but the location is really nice. Daily replenishment soaps, shampoo, conditioner are just ok. Lots of new and clean towels every day. The mattress was very uncomfortable, not breathable - so my wife and I kept waking up in the middle of the night either sweating or having back pain. The mattress would probably get a 2 out of 5 stars to be honest. Self parking is paid by day, first day is complimentary. Beautiful sunsets every night. Overall, we were pleased but probably wouldn't go back to Sheraton in Maui or any other resort on the West side of the island. Also, if you want to eat at any of the restaurants in the resort area, expect to wait hours in line to be seated -- too many people and not enough seating for everyone. We ended up driving to other areas for more casual restaurants and food trucks.
Stayed 8 nights in May 2021