Lakatamia Vacations from $808

Hugely disappointing stay. I booked one night at this four star hotel and would not recommend it. I specifically booked a double bed but was given two uncomfortable single beds, despite the hotel appearing almost empty. The mattresses were excessively soft. The patio door was difficult to close due to an apparent obstruction in the runners. Reception staff were rude and dismissive. On arrival, 2 receptionists were busy chatting and I had to wait to be acknowledged. When I requested an umbrella to walk to the neighbouring hotel for an evening event, the receptionist actually laughed at me. Breakfast was extremely poor. Little fresh or local produce, processed meats, unappealing hot food, poor cheese selection, greasy omelettes, awful machine coffee and artificial juice. When I asked for a spoon while sitting outside, the waiter told me to go inside and get one. Trying to refill my water bottle was equally unpleasant. A female member of staff rudely showed me a sign prohibiting bottle refills and told me to buy water from the gift shop. There were no glasses at the water station. Only after repeatedly asking where I could get drinking water did another member of staff offer to take my bottle away and fill it. An embarrassing and unnecessary experience. Positives: easy check in and out, room ready on arrival and maintenance responded within five minutes to unlock the safe. He was polite and helpful. Overall, the hospitality, service, comfort and breakfast fell well below 4 stars

We really enjoyed our stay. Unfortunately one incident left a bad feeling. My friend wanted half board BC of the kosher food. I did not. We arranged it on our 2nd day at the hotel. Dinner was €35 Tue-Thu and €50 Fri-Sat. On Fri at 5 PM I went to reception to cancel my friend’s dinner. She said that for Fri-Sat anyone wanting dinner had to book a table. I confirmed twice and asked about Sat. She confirmed my friend would need to book. On Sat I booked a table for one via WhatsApp and got a confirmation. At checkout we saw a €50 charge for Fri. I reminded her that I had spoken to her the day before and said my friend would not have dinner on Fri. She became confused and said she would call the manager. When he arrived I asked them to check the Fri reservations and see we were not registered for dinner. They said the records were in the closed restaurant and could not be checked. My WhatsApp also showed I booked only one table for Sat. The manager accused me of being disrespectful and using my hands. I apologized and explained this is simply how I talk. I continued calmly. Eventually he told reception to remove the €50 as if he was doing us a favor. Before leaving I apologized again and offered my hand. He shook it without looking at me. After an otherwise wonderful stay this spoiled the end of our experience. We left feeling as though we had been treated like people trying to get something for free because we had simply followed the hotel’s instructions.

A very good stay my partner and I have stayed here multiple times and will definitely be back

Beautiful position overlooking the sea with a private pool. Michael and Eleni were both very helpful and friendly and there was absolutely nothing that we didn't like. Second time we've stayed in this villa.

It was ok. Is it a 5 star, I don’t think so. More 4 in my opinion