Lake Michigan Tours

This place was lovely. Wish we could have stayed longer.

Great location, friendly staff at check in, great walkable dinning options.

Check in was pretty prompt. Upon arriving to my room for my 6 day stay I noticed I didn’t have a room with a balcony which would’ve been nice. Also, there was a bag of dirty lining sitting outside my doorway. That night I cooked for the kids and noticed I didn’t have a broom to sweep the floors and called to have it delivered. The broom came at 11pm. The following morning I noticed that the person who brought the broom, didn’t remove the bag with the dirty lining that was sitting outside the door. So I called and asked for this to be removed. I also had to call to request a frying pan as there was only pots in the cabinets. The ironing board got stuck in the up position and I couldn’t get it to fold back down. The refrigerator is set on 9 and you can’t change it. Bc of this my lettuce and fruit froze. The water park is $25 per person which I think is not fair especially when spending over $1000 for your stay. That’s all the bad things, other than that I love all the activities they have available from golf, swimming, cycling, wax ice skating and movies. Bingo and trivia was really fun as well as Karoake. The wax rink is way too slippery and they should add regular skating rink. The water park fee is ridiculous the pool is small but the 2 waterslides and lazy river was okay. I’ve stayed at universal and this was included there