Traveled with partner
17 May 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is great, but the rooms desperately need updating. Described as ‘chic’, ‘modern’ and ‘upscale’, I was surprised that the rooms were outdated with peeling sealant around the bathroom sink, dirty windows covered in bugs and limited amenities (staff had forgotten to put our water in our room so we couldn’t use the tea and coffee machines). We knew there was a refurb happening so weren’t bothered by that, in fact the common areas (especially the atrium) are really nice. The rooms do let the hotel down and are extremely poor value for money - not what was expected at all. There was also a dance competition taking place the weekend I was there which meant loud cheering and music until the early hours, as it took place in a ballroom which opened right up onto the central atrium. Pretty disappointed all in all.
Stayed 1 night in May 2021