“The attentiveness of the staff is on another level here. This is a new hotel, but the level of comfort you feel here is incredible and all because of how caring the staff here is. We got greeted with a cocktail, everything was explained from beginning to an end. It was a hot day and all the guests at the pool were given cold towels, then a glass of a cold apple smoothie and on top of it we got asked if we want our sunglasses to be cleaned. I’ve never experienced the level of hospitality anywhere……
“The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not……