Le Grand Massif Chalets

"Wounderful view, cute rooms "

"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the road. I asked at check in why they did not address this on their site or in communications. They said if we had reserved through them, they would have, but because we reserved through Expedia, "We don't choose to." The hotel is incredibly run down. The room was awful. Everything looked dirty. They give you pachaged sheets and towels (yes, you get the pleasure of bothmaking AND unmaking your own "bed"), many of which were either dirty or had permanent staining. The mattresses, furniture, etc. were all clearly from the hotel's inception probably 50 years ago. Just imagine what those "mattresses" have seen. You get flat sheets to throw over said mattresses. The mattresses might as well be from the days when they were filled with straw they were so hard and uncomfortable. The bathroom sink sprayed you with water when turned on and the shower had drainage issues. The walls were thin. We could hear those around us. There were black beetles on the floor. They charged us 2x for one payment"

"Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week. The property was very clean when we checked in and we returned it in a fairly clean state. The spa is good and the putside hot tub with views of the mountains is spectacular. "

"Our large group of 12 (6 adults and 6 children) had a truly wonderful stay at this beautiful chalet in Les Carroz! The property is stunning, spacious, and perfectly equipped for a large family gathering. We particularly enjoyed the luxurious amenities, including the hot tub and huge fire place. The kitchen was fantastic for cooking large meals, and the living areas were comfortable and inviting. The hosts were incredibly attentive, helpful, and genuinely wanted us to enjoy our stay.Walking into town is possible without ski equipment and is a nice walk, however, it's a relatively steep hill which made it difficult with the kids. Walking with ski equipment is impossible due to the distance. The bus schedule required careful planning, but wasn't overly difficult to manage. The whole place was very clean, and we really appreciated the available clothes washing facilities. The big garage was a huge bonus, providing ample space for storing all our ski equipment (skis, boards, boots, etc.). The kitchen is very well-equipped with good quality items and even included basic pantry items (though we did have a little trouble finding a cheese grater!). We created some fantastic memories here, and would highly recommend this chalet for large groups looking for a comfortable and luxurious mountain retreat. We could definitely see ourselves staying here again if we can make the dates work!"

"Expensive for what the hotel is. Reception area is nice but rooms are pokey. Had to make own beds, take bins out ourselves!"

"Great hotel, great location, wonderful staff"

"Nice convenient place to stay, ski in, ski out. Great locker facilities. "

"Excellent hotel the staff were super friendly and couldn’t do enough for you, breakfast was really enjoyable with plenty of selection, location is a 10min walk to the center, plus side is the bus stop is right outside of the hotel that takes you straight to the telecabine"

"A well appointed apartment with a nice modern kitchen area. Information from owner was easy enough to follow & the key manager provided the details for accessing the key (despite my rusty French!)Advise bringing some Dolce Gusto pods for the coffee machine (although the nearby Spar does stock them, and is the best supermarket in Les Carroz and only 2 mins walk away) Similarly a dishwasher is present, so again bring tablets if you want.Bathroom o.k and enough hot water, as mentioned before upper sleeping area not ideal for very young children or elderly, but suited me and my teenage lads fine. Enough pots, pans etc to cook most meals. All in all to be recommended and would be happy to stay again. "