Ledwell Vacations from $1,190

I recently stayed at Hotel Riu Plaza London Victoria for a birthday trip and unfortunately had a mixed experience. On the positive side, the location is excellent. It’s in a very convenient area with easy access to transport, restaurants, and major attractions, which made exploring London simple and enjoyable. However, the service and room experience were disappointing. At check-in, the staff member did not go over any key information such as breakfast times, check-out procedures, or hotel amenities. We were left to figure everything out ourselves, which didn’t feel very welcoming — especially given that this stay was noted as a birthday trip when I made the booking. Our room was located in the basement, which raised a few concerns. Guests staying on upper floors had to scan their keycard in the lift to access their level, providing an added sense of security. However, because we were in the basement, there was no restricted access required, meaning anyone could potentially come and go freely in that area. This did not feel particularly secure. Additionally, the room had no windows at all. Personally, I found this concerning from a safety standpoint in the event of a fire or emergency. The lack of natural light and proper ventilation also made the room feel quite enclosed.

The low cost was the main attraction. It is literally a room in someones house but we were made very welcome. Be prepared to take off your shoes on entry. I had been traveling for many hours so my feet were nit quits fresh. The bed is very comfortable. The pool and spa is 1.5 miles away in a leisure centre so we didn’t bother

The property was average. However, the communication with the hotel staff was not so great. I had a few issues accessing the building when I first got there. When I called for help, it was only through email.

The room was very small but clean and well equipped. Fine for a night.

Rooms immaculate and super friendly staff