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Pacific Palms Resort

Photo gallery for Pacific Palms Resort

Exterior
Outdoor pool, a heated pool
Balcony
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Pacific Palms Resort

Pacific Palms Resort

4.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
1 Industry Hills Pkwy, La Puente, CA, 91744

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationLa Puente City Hall5 min drive
  • Popular LocationBabe Zaharias Golf Course5 min drive
  • Popular LocationLa Puente City Park5 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)39 min drive

Room options

About this area

La Puente

Located in La Puente, Pacific Palms Resort is in the business district and near theme parks. The area's natural beauty can be seen at Angeles National Forest and Pio Pico State Historical Park, while Baldwin Park Historical Society and Muckenthaler Cultural Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Pico Rivera Sports Arena or Irwindale Event Center.
Visit our La Puente travel guideOpens in a new window
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Map

What's nearby

  • La Puente City Hall - 5 min drive
  • Babe Zaharias Golf Course - 5 min drive
  • La Puente City Park - 5 min drive
  • South Hills Country Club - 8 min drive
  • Puente Hills Mall - 8 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • McDonald's - 3 min drive
  • Taco Del Rio - 13 min walk
  • Starbucks - 16 min walk
  • Jack In The Box - 3 min drive
  • Jollibee - 3 min drive

About this property

Pacific Palms Resort

4-star resort in the business district
36 holes of golf, a roundtrip airport shuttle, and dry cleaning/laundry services are just a few of the amenities provided at Pacific Palms Resort. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Indulge in a manicure/pedicure, a deep-tissue massage, and a facial at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), express check-out, and luggage storage
  • ATM/banking services, wedding services, and express check-in
  • Guest reviews speak highly of the location
Room features
All 292 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; USD 10–24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36 holes of golf
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Hot tub
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Guest rating 3.5+
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4 star
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Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 25 2023 to May 21 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. The pool will be unavailable from March 25 2023 to May 21 2023 (dates subject to change).

How much does it cost to stay at Pacific Palms Resort?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Mar 28, 2023 start from $181.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night.

How much is parking at Pacific Palms Resort?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in is from 4:00 PM - midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Situated in the business district, this spa resort is within 3 mi (5 km) of Round 1 bowling and amusementRound 1 Bowling and Amusement, Puente Hills Mall, and La Puente City Hall. La Puente City Park is 2.9 mi (4.7 km) away.

Pacific Palms Resort Reviews

Pacific Palms Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1006 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 242 out of 1006 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 125 out of 1006 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 80 out of 1006 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 76 out of 1006 reviews" "
" "2 - Terrible 8%

8.2/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dongjun

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Big noise from the AC coolers.
Stayed 1 night in Mar 2023

8/10 Good

Josue, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Local, hidden away, not overly priced, convenient, clean and quiet. It has everything there.
Stayed 1 night in Mar 2023

6/10 Okay

Jordyn

Traveled with family and small children
Liked: Cleanliness
Beautiful rooms and view. Fitness centre was great. Pool was under construction and staff weren’t all that helpful. Good is expensive, not kid friendly
Stayed 1 night in Mar 2023

2/10 Terrible

Navid

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Shower and blanket. Lots of long hair was found in the shower drain. Also, hair was found on a new blanket. As soon as we checked in we returned to the front desk and asked for our full refund and cancellation. Expedia helped us to receive our full refund.
Stayed 1 night in Mar 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Restaurant has very good food.
Stayed 1 night in Mar 2023

6/10 Okay

Estella

Traveled with group
Liked: Cleanliness, amenities
As a returned guest I was very pleased with my previous stay . Unfortunately it lost it’s luster . The course grounds are beautiful and rooms are clean however, the air conditioner was so loud and every time we flushed the toilet you heard it through the vents. Hard time sleeping due to all the noise . Working in the industry I expected a little more especially for price range . I absolutely do not mind spending a little more but definitely not worth it .Staff was mediocre at best . Sad to say we won’t be coming back.
Stayed 1 night in Mar 2023

8/10 Good

Christina

Stayed 2 nights in Mar 2023

8/10 Good

Ruby-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Feb 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place , great customer service, great place of you like to golf , very big spacious rooms with great views , staff very pleasant. I'll be back again .
Stayed 2 nights in Feb 2023

8/10 Good

lourdes

Stayed 3 nights in Feb 2023

General hotel information

Highly Rated Amenities
Nice Bathroom & Outdoor Pool
Star Rating
4
Nearest Airport
Ontario, CA (ONT-Los Angeles - Ontario Intl.)
Address
1 Industry Hills Pkwy, La Puente, CA