Lutzerath Vacations from $898

Good, central location, very attentive service

The property is amazing and the rooms are spacious and extremely clean and comfortable. The corridors and the landings are in contrast with the rooms and seem a little outdated. The grounds are also very nice although all the focus is especially dedicated to the golf course. The spa was enjoyable with two nice indoor and outside (small) pools. However, we found that for a 4 stars « superior » hotel certain aspects could be improved, in particular in regards to service and food options. It lacked personable service and no particular interest was taken in showing us or explaining where things were in the hotel (ie. we had to explore and find all the amenities ourselves) or what was on the menu (which was written in German) or recommending good options for children (ie. We ended up with very spicy sauces on burgers for children and no one mentioned that perhaps we should choose an alternative sauce for the kids). Just little things that would actually bring this amazing hotel to its 4 stars rating as it felt the structure was worth the stars but not the service.

Love this hotel! Stayed for 3 nights with our teenage son and could not have been better. Thank-you!

Great location to be able to walk to everywhere

The only suggestion I have for improvement is the pillows — they were very uncomfortable, and I had neck pain both nights because of them. Other than that, the hotel was nice and a good value for the price we paid. The breakfast was plentiful, and parking was very easy.