Thank you for this wonderful stay and lovely team !

Clean room, nice bar and good location. However the hotel bar was shut before midnight on a Saturday which was disappointing. The pool is not included which is misleading. It has particular rules, swimming cap and professional swimwear must be worn and additional charge for guests. I tired to find information about the pool before we arrived. We could not use the facilities with the swimming costumes/shorts we had, we were advised to buy the suitable items at the pool.

This is a very charming hotel. We enjoyed our stay. The Massena train stop was a short walk from the hotel, making it convenient to hop on the metro to get to Old Lyon in 10-15 minutes. The staff was very friendly and helpful. Lots of dining options nearby. We would stay here again.

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!