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Fairmont Mara Safari Club

Photo gallery for Fairmont Mara Safari Club

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
View from Room

Overview of Fairmont Mara Safari Club

UNESCO Sustainable Property

Fairmont Mara Safari Club

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
Masai Mara National Reserve, Maasai Mara

Explore the area

  • Popular LocationEnonkishu Conservancy7 min walk
  • Popular LocationOlare Orok Conservancy72 min drive
  • AirportMaasai Mara (HKR-Mara North)84 min drive
  • Popular LocationMusiara Gate106 min drive

Choose dates to view prices

About this area

Maasai Mara

Located in Maasai Mara, Fairmont Mara Safari Club is on the Strip and on a river. The area's natural beauty can be seen at Enonkishu Conservancy and Olare Orok Conservancy. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.

What's nearby

  • Enonkishu Conservancy - 7 min walk
  • Naboisho Conservancy - 61 min drive
  • Olare Orok Conservancy - 72 min drive
  • Oloololo Gate - 91 min drive
  • Musiara Gate - 106 min drive

Getting around

  • Maasai Mara (HKR-Mara North) - 84 min drive

Restaurants

  • The Dining Room — 1 min walk
  • The Lounge and Main Bar — 1 min walk

About this property

Fairmont Mara Safari Club

Eco-friendly hotel with 3 restaurants and free breakfast
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services. All 51 rooms feature thoughtful touches like bathrobes and slippers, along with balconies and pillowtop beds. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
Fairmont Mara Safari Club offers 51 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature pillowtop mattresses. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 10 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Fairmont Mara Safari Club recommends that guests arrange ground transportation from the airport prior to arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 70.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 70.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via airplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

Property is also known as

Fairmont Mara
Fairmont Mara Safari Club
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Hotel Masai Mara
Fairmont Mara Safari Club Masai Mara
Fairmont Safari Club Mara
Mara Fairmont
Mara Safari Club
Mara Safari Club Fairmont
Safari Mara
Fairmont Mara Safari Hotel
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Maasai Mara
Fairmont Mara Safari Club Hotel Maasai Mara

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 26 out of 31 reviews
5 - Excellent 84%
Rating 4 - Good. 4 out of 31 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 31 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 31 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 31 reviews
1 - Terrible 3%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place
A great place. Had a great 4 days here. We drove in--I would recommend a driver or flying in as the road is very difficult. Saw everything possible as far as wildlife. Loved it!
Stayed 4 nights in Jan 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service, goog game drive experiences
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility. Check in was relaxed and seamless. The tents were just beautiful - have everything you would need yet you still feel like you are one with nature. The facilities are impeccably maintained. Included in the price are 3 sumptuous meals a day - can’t beat full board! The bar was well stocked and though the premium drinks are a tad pricey, the service makes them well worth it. Tea, coffee, cookies and hot chocolate are complimentary and available 24 hrs/day. The game drives were just awesome! Two game drives a day included in the price, and our driver Jeremiah knew the Mara inside and out - he has been there 21 years and has such a wealth of knowledge! We saw all the animals you could think of - plenty of elephants, lions, giraffe, cheetahs, rhinos, hyenas, warthogs, antelopes, hippos... you name it! Just barely missed catching the big 5 as two leopards disappeared from our view. Overall I was totally impressed with the Fairmont and will certainly be back.
Stayed 2 nights in Dec 2019

1/5 Terrible

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Charging like a 5 * hotel for a 3 * service!
Charging like a 5 star hotel for a 3 star service! Very very disappointing stay! 1) Hotel feels dead (no atmosphere at all) 2) Charges everything as extras on check out (you end up paying more than a 5 star hotel), (supposedly all inclusive but charges u even for water and soft drinks, park entrance...) 3) Service is bad: whatever you order the reception asks you to come pick it up by yourself! 4) Internet only works at the reception 5) Safari drives: the driver would drop us at the hotel half an hour before drop off scheduled time 6) Asked to borrow a mosquito repellent at dinner and they didn’t even have that (in a safari camp)!
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This is my second time at the hotel and I’m already planning when I can return. The manager is fabulous and went out of his way to resolve everything when our luggage was lost by the airline. Everyone who works there goes above and beyond. John will make sure you have everything you need when you eat and Steve Larry makes delicious food. Hannah is so sweet and helpful in the gift shop. Joshua took great care of our room. Hot water bottles are left in the bed so it’s extra snuggly when you sleep and he wakes you up with coffee, Kenyan tea or hot chocolate. Last but not least, our incredible guide was Jonathan. I brought my husband back to Kenya for our honeymoon because of my first experience with Jonathan as a guide. He is incredible-let him teach you and I promise you’ll leave with Kenya and the Mara strongly placed in your heart.
Stayed 4 nights in Sep 2019