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Get an overview of this hotelMadrid hostal in Gran Via, walk to Puerta del Sol


Located in Gran Via, this hostal is within a 10-minute walk of Teatro Lara, Puerta del Sol, and Plaza de Espana. Plaza Mayor and Prado Museum are also within 1 mi (2 km).

Property Features

Along with concierge services, this hostal has tour/ticket assistance and multilingual staff. WiFi in public areas is free.

Room Amenities

All 22 rooms boast deep soaking tubs and offer free WiFi and TVs. Guests will also find desks and free toiletries.

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3.2 out of 5
72% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
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Basic, unfriendly hostel, extremely well located

2 out of 5
by from Dublin
Posted Dec 7, 2016
Pros: The cleaning service were fantastic. The room was cleaned to a 5* standard & the cleaners were actually friendlier than most reception staff.
Cons: Re-train staff, nobody likes a bad first impression. Renovate the rooms and refresh the furnishings. Also, no extra hidden charges.
Location: The location really is great, basically 1 minute to Gran Via and Callao. Some cute smaller shops are restaurants nearby as well as Gymage rooftop
I got off to a bad start with a rude welcome from an older gentleman at reception. Not a word of English spoken (luckily I have some basic Spanish or I would have been completely lost) No welcome/Hola/smile, just a card shoved in front of me to fill in personal details (in Spanish). Their website states they speak English & French... I booked a double room, as my boyfriend was arriving later that night. The gentleman couldn't understand this & barked "uno, uno!". The hostel 'base rate' for my room is listed as for TWO guests. When my boyfriend & I arrived home later I was made pay another €10 for the privilege of him staying in our double room each night. The ladies at reception on other days were friendlier, but still no English spoken. The rooms are decent sized for a hostel but have very basic & with dated furnishings. Hostel is in need of a complete refresh. The windows are obviously original features and it is extremely loud at night time and early morning. The check-out time is listed as 12:00 on my booking, however it was 11.30am. Otherwise, great central location in a quiet side street, just a minute from the shops of Gran Via and Callao. The room had a nice view of the church across the street & the cleaning staff were fantastic. If you have 0 Spanish & the patience to shop around a bit, do it. You'll find far better service and standards and hopefully no hidden extra charges.
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Very clean

4 out of 5
by from houston
Posted Oct 15, 2016
Location: Close to Callow plaza not far from most of the city
Good location, very clean, bring earplugs, the street can be very noisy, it is in the medieval part of town, narrow streets, no sound dampening. Amenities: really none, I stayed 8 nights, but I was ok with what I got. A microwave in a common area would be really good. Catholic heaven: from my balcony there were two different Catholic churches within 150 feet . The closest one is only open on Sunday for mass. I enjoyed it
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Old style

2 out of 5
by from london
Posted Sep 30, 2016
Well their managing system is old. The owners are very demanding.
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Very nice hotel very near to the Callao

4 out of 5
by from H
Posted Jul 28, 2016
The rooms were clean and and comfortable and even had air condition. I stayed the first night in a quiet room before asking to stay two more nights. The room I was then give had a very nice view of the church but was also very noisy at night because it is an area where many go to bars etc. however, this was not a problem for me at all and I found it to be very comfortable.
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Great place

5 out of 5
by from usa
Posted Jul 26, 2016
Was lovely. Perfect place staff was good any 24 hours they are there for you Clean place very good location
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A bad hostel in a good location

1 out of 5
by from Baltimore
Posted Jul 26, 2016
Pros: Location
Cons: Bathrooms need to be cleaned, rooms need to be painted, locks upgraded, more light, etc.
Location: Located in/near Malasaña neighborhood with plenty of bars, restaurants and museums nearby.
The hostel is well located, but dank and dirty. The rooms are small, out of date and the bathroom smelled so bad of urine that I simply could not stay there. Sheets were so used that they were frayed and stained. Furthermore, guests are required to leave their room keys in a bee-hive box prior to leaving the building. This is very unsafe since anyone with access to the premises (including other guests) could easily retrieve the keys of a guest and have access to their room and belongings. The staff politely assured me that they're "always there" but I noticed that the front desk wasn't always staffed.
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Too loud couldn't sleep

1 out of 5
Posted Jul 6, 2016
If you have a room somewhere nearby the reception good luck finding sleep. Super noisy all night through.
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3 out of 5
Posted Apr 19, 2016
Pros: Not expensive
In the city core.EasyAcess. Watch for rooms with no bathromm
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Nice hotel, great location the city center

5 out of 5
by from Tel Aviv Israel
Posted Jan 13, 2016
The hotel is nice, not to fancy but clean and comfortable. The staff speaks practically no English but are nice and friendly. The hotel is wonderfully place in the center of town, a very walkable distance from all the major tourist locations, and is practically in the middle of the shopping and gay area.
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Good for a short stay

3 out of 5
by from London, UK
Posted Jan 3, 2016
This place is clean and in an excellent location if you want to be close to good restaurants, bars and cafes. Our room was above the street so it was noisy throughout the night and hard to get to sleep. If you stay here you should ask for a room away from the streets.
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Hostal Amenities

Hostal Amenities

Hostal Condestable features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary high-speed wireless Internet access.

  • Total number of rooms - 22 
  • Number of floors - 1 
  • Concierge services 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Luggage storage 
  • Year Built 1983 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Bathtub only 
  • Hair dryer (on request) 
  • Deep soaking bathtub 
  • Desk 
  • Iron/ironing board (on request) 
  • Television 
  • Free WiFi 
  • Free dial-up Internet access 
  • Blackout drapes/curtains 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Hostal Policies


Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 21 per person (one way)
  • Rollaway bed fee: EUR 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hostal Name

  • Hostal Condestable
  • Hostal Condestable Hostel
  • Hostal Condestable Hostel Madrid
  • Hostal Condestable Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.