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"Staff are all very friendly and hospitable, something that’s rare in other countries. Rooms are great, very clean, breakfast is really good, lots of food to choose from. Great location, along D-mall and about 2 mins walk to the beach. I would stay here again. Great job. "

"The room was spotless and the staff was exceptional. All and I mean all were pleasant and smiling. They really take care of you. The breakfast was good. Getting meals in Station 1 is a challenge and I recommend paying extra to just be able to grab a bite at the hotel. If you don't want to walk to the beach. Just cool off in the pool. Really the staff stands out here. Just amazing. They all deserve a raise. The security, the concierge, the restaurant staff, pool attendant, house keeping, and the front desk agents. They were all exceptional. The walk to the beach is short, but could be a little challenging if you are older as it goes downhill then uphill to return. Just a fair warning. Even with that I'm giving 5/5 for the amazing staff. "

"The room was clean. The guest services staff responded promptly. The front desk, guest services, security, and pool staff were very friendly and professional. More than likely, we will choose to stay at The Tides Hotel again. The only complaints we have is the fee for the extra towels. There should be two sets for the first stay. "

"The place is well-maintained, like new, from the lobby, the on-site restaurants, the guest rooms. The ambience is warm and elegant. The staff are likewise welcoming, respectful unfailingly helpful. Anything you might want in a five star resort. Shangri-la is the only place I will stay"

"Clean room and welcoming staff."

"What stood out the most was Mark the singer/entertainment gentleman. He was so kind and hospitable! His voice is absolutely incredible and he made our stay extra special. Always a nice word when we ran into him and he always asked what we wanted to hear when he was singing. Can’t say enough about him! "

"Very respectful staff and the room is always clean. "

"Great room was very clean "

"The resort is excellent with beautiful sunsets. All of the staff are friendly and want to make your stay enjoyable. "