Ratings based on 595 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from nyc
overnight at bull run
Posted Jun 4, 2017
Pros: pet friendly without additional fees and location
Cons: staff enthusiasm
the initial staff that checked me in was not rude nor pleasant. she did her job without a smile but was not rude. she provided me with all the information necessary and answered my questions without enthusiasm. the room itself was clean and the bed was comfortable. this hotel was chosen for the location and provided me with what I needed for the night.
by Alan from Roanoke, VA
Excellent
Posted Apr 22, 2017 on HotelsVery clean Room and friendly Service
by A verified traveler
Posted Apr 21, 2017 on Hotels
by Wayne Bard from Secaucus Nj
nice place to stay
Posted Apr 13, 2017 on Hotelsit's clean, good price and great location near of everything
by Christopher
Not plus but minus!
Posted Apr 12, 2017 on HotelsI wouldn't have used the word "plus" to describe it, more like "minus" I certainly wouldn't stay there again. Our non-smoking room had been smoked in. You just felt unclean in the room. It was tacky and over priced.
by William
Posted Mar 20, 2017 on Hotels
The room was okay. There are lots of people that seem to live in this hotel, that are up making noise all night. Seemed a little sketchier than most places I have stayed. unsecured WiFi ment that I couldn't access my company site and do work from the hotel.
Recommended
for Everyoneby A verified traveler
Good for anyone traveling.
Posted Mar 19, 2017Stay overnight on a trip from NC to DE. Very good for the price.
by A verified traveler
Nope.
Posted Jan 24, 2017 on HotelsThe hotel was old and dirty, though there was an attempt to clean the room. It had a musty smell that hit you as soon as you walked in. The whole place felt a little shady and I didn't feel incredibly safe there. The price was also jacked up to $209 because it was a busy weekend, which is absolutely insane for that place. On the bright side, it was an easy location near the highway and we didn't find any bed bugs.
Recommended
for Everyoneby A verified traveler from Manassas, VA
Posted Jan 11, 2017
Hotel is comfortable and clean. Some things need much improvement. Staff is very friendly and handle their job efficiently. Hotel is also fair price. Very close to restaurants, gas stations and stores. My stay was 5 out of 10. Not noisy at all. My first stay the room smelled like cigarettes and it was horrible the second time the room did not smell at all. For the hotel being smoke free many rooms smelled like cigarettes.The room was fine and well priced and where we needed it. The reservation was correct at Hotels.com - but transferred to the Red Roof Inn for the wrong day. A great young front desk clerk worked with me until we got it figured out. The transfer of data from Hotels to Red Roof was way off - not sure whose problem it is - but needs to be fixed!
by A verified traveler
Cleanliness a big negative among positivies
Posted Jan 2, 2017 on HotelsI chose this hotel for the reviews, price, location, and free pet stay policy. The biggest issue was cleanliness. A tuft of dust/dirt was on the floor near the sink when we arrived and there was a large stain at the base of the toilet. After they serviced the room day one the toilet stain and crumbs near the microwave remained. Price and pet policy were critical so we stuck it out. The king standard room I reserved didn't include a refrigerator and microwave. The front desk person was very helpful, however, and changed the room. Another person at the front desk was very helpful for a different request. The location is busy commercial near 66 but is convenient. Smokers were frequently outside their rooms but overall the property was quiet. They promoted renovated rooms and ours had laminate flooring. I prefer carpet but understood it would lend toward ease of cleaning, had they been thoroughly cleaning the rooms.