6/10 Okay
Erick F.
Jul 27, 2022
Last time we stay here
Check was horrible as I arrived at check in time to find someone in the room repairing the toilet, no warning of this was given to us. The apartment had various issues such as a completely wet sofa and living room carpet. Bathroom wasn't cleaned properly and had loose strands of hair throughout, my wife had to clean the bathroom upon our arrival. The toilet was also broken and had constant running water throughout our stay. At bedtime we discovered that the bed also had loose hair on the pillows and sheets, the covers were also excessively wrinkled. We flipped the covers inside-out but this was disgusting. The a/c vent in the kitchen is constantly running and blowing hot air. The coffee machine wasn't cleaned properly and had a large amount of condensation. The blinds in the living room are broken. The beach chairs provided with the unit were covered in sand and rust. A lot of these issues should be easily corrected with better property management. We communicated all of these issues with the office staff member at the owners business but no solutions were provide. The property manager made no attempt to contact us at any point even with the disaster at check-in and their contact information wasn't even provided to us. After the horrible experience with the room, the beach and sunsets were incredible, pool was nice but would be better if the pool bar was open, bar on the walk to the beach has good drinks and food to enjoy. We've stayed here before when it was a resort and the difference is vast. Overall a frustrating experience as our first vacation with a newborn but we tried to spend as much time as we could outside of the room.
Erick F.
Stayed 3 nights in Jul 2022